Job Description

Position: Merchant Analytics

Employment Type: Full-Time

Location Type: Hybrid

Salary: $125,000 - $165,000 + equity + benefits

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Position Overview

Upside is transforming brick-and-mortar commerce by applying the sophistication of online retail to provide users with more value on everyday purchases and brick-and-mortar businesses with new, profitable customers. Our technology drives significant cashback for millions of users and measurable profit for hundreds of thousands of businesses. Billions of dollars in commerce flow through the Upside platform annually, benefiting our retailer partners, consumers, and sustainability initiatives.

The Merchant Analytics team is dedicated to leveraging data and analysis to strengthen merchant relationships, drive product insights, and influence internal strategy. We are a collaborative group of motivated, fast-learning individuals who value diverse perspectives to innovate analysis approaches. We work closely with teams across Upside, fostering an inclusive environment that prioritizes psychological wellbeing.

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Responsibilities

• Scope and lead data analysis to demonstrate Upside's impact on merchant businesses, highlighting incremental profit drivers and answering key business questions.
• Engage directly with merchant partners to understand their businesses and cultivate strong analytics relationships.
• Manage and lead analysis projects to identify opportunities for product improvement, enhanced merchant acquisition strategy, and optimization of our two-sided marketplace.
• Scale impactful analyses and information across merchants through scripting, sales enablement, and business intelligence tools.
• Collaborate closely with Product Marketing to develop optimal solutions for communicating the sophistication of our technology to partners.
• Pioneer new data and analysis strategies as Upside expands into new verticals.

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Requirements

• 4+ years of experience in quantitative management consulting, data analytics, or a related field.
• Degree in mathematics, statistics, economics, or a field with a strong quantitative focus is preferred.
• Proven ability to use analytical and communication skills to distill complex concepts and insights into clear, compelling explanations.
• Strong project management skills with the ability to lead analyses and cross-functional projects from start to finish.
• Experience leading analyses that drive business decisions and presenting findings to key partners.
• Experience using SQL to analyze and organize large, diverse datasets.
• Experience with data visualization tools (e.g., Looker, Tableau) and programming languages (e.g., Python) is a plus but not required.
• Client-facing experience is a plus but not required.
• Experience in the Grocery, Restaurant, Fuel, or Retail industries is a plus but not required.
• Ability to thrive in an ego-free, highly collaborative, and fast-paced startup environment.

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Location & Work Schedule

• Location: Austin, Chicago, DC, or NYC office.
• Work Schedule: Hybrid. In-office attendance is required on Monday, Tuesday, and Thursday. This may increase based on project needs and future policy changes.

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Compensation & Benefits

• Compensation: US base salary range of $125,000 - $165,000, plus equity and benefits. The final starting pay will be determined by job-related skills, experience, qualifications, work location, and market conditions.
• Benefits:
  • Medical, dental, and vision coverage starting on Day 1.
  • Equity (ISOs).
  • 401(k) program.
  • Family planning programs + paid parental leave.
  • Physical fitness and wellness memberships.
  • Emotional and mental health support programs.
  • Unlimited PTO + 10 paid holidays.

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About Upside

Upside was created to transform brick-and-mortar commerce. Our technology applies the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.