Assistant Manager, Acquisition
DraftKingsSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to assist management with supervision, including assigning duties, communicating goals and feedback, and training associates on processes and procedures
- Knowledge of member service approaches and techniques to resolve complaints and issues according to company guidelines
- Understanding of company policies, procedures, Open Door Policy, and compliance standards
- Experience in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Skills in communicating membership information, processing memberships, upgrades, credit accounts, and encouraging renewals
- Ability to participate in sales and marketing events, complete marketing documentation, and meet membership goals
- Capability to provide member service, including acknowledging members, assisting with purchases, locating merchandise, guiding on self-service technology, handling transactions, and filling club pick up orders
- Proficiency in overseeing areas like handling claims/returns, zoning, organizing merchandise, identifying shrink/damages, managing carts/flatbeds, assisting with transport, using cart retrieval equipment, and maintaining parking lot cleanliness
- Competence in completing accounting records, files, transactions, following accounting procedures, providing register funds, creating/interpreting financial reports, assisting investigations, preparing deposits/Cash Fund Transfers, investigating overages/shortages, and maintaining confidentiality
- Ability to develop, communicate, and implement processes by collaborating with managers, co-workers, customers, and partners; analyzing information; monitoring progress; and identifying improvements
- Demonstrated promotion of ethics, integrity, compliance, and use of Open Door Policy
- Leadership skills in teams, including sharing resources, determining needs/priorities, coordinating assignments, providing feedback/support, and adapting to change
Responsibilities
- Assist management with supervising associates by assigning duties, communicating goals/feedback, training on processes/procedures, providing direction/guidance on member service, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating associates
- Communicate and support membership by providing info on types/programs/benefits, processing memberships/upgrades/credit accounts, encouraging renewals, participating in sales/marketing events, completing marketing recaps/documentation, meeting membership goals, and promoting Sam's Club value
- Provide and ensure member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding on self-service tech, handling transactions at registers/self-checkout, and filling club pick up orders
- Oversee assigned area by handling claims/returns, zoning, arranging/organizing merchandise, identifying shrink/damages, organizing carts/flatbeds, assisting with item transport, using cart retrieval equipment per policies, and maintaining parking lot cleanliness
- Complete accounting records/files/transactions/documentation by following procedures, providing register funds, creating/interpreting financial reports, assisting investigations, preparing deposits/Cash Fund Transfers, investigating cash overages/shortages, and maintaining confidentiality/accuracy
- Develop, communicate, and implement processes/practices to meet business needs by collaborating with stakeholders, analyzing/applying info, monitoring progress/results, and addressing improvements
- Demonstrate, promote, and support compliance with policies/procedures/ethics/integrity by explaining/guiding/demonstrating application, implementing action plans, using Open Door Policy, and assisting management with corrections
- Lead/participate in teams by sharing resources/info/tools, determining customer/business needs/priorities, coordinating/executing assignments, providing advice/feedback/support for timelines/quality, and modeling adaptation to change/challenges
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills or responsibilities are required for the Member Team Lead role?
The role requires skills in supervising associates, communicating goals and feedback, training on processes, resolving member issues, handling accounting records and financial transactions, and ensuring compliance with company policies.
What is the company culture like for this position?
The culture emphasizes the Open Door Policy, compliance with company policies and ethics, collaboration with managers and co-workers, and providing excellent member service.
What makes a strong candidate for the Member Team Lead position?
Strong candidates have experience in supervising associates, handling member services and complaints, managing financial and accounting tasks, and demonstrating leadership in compliance and process improvement.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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