Member Assist Cart Attendant at Walmart

Fishkill, New York, United States

Walmart Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Thrive in fast-paced environments
  • Multi-tasker at heart
  • Keep member satisfaction as top priority
  • Can stand for long periods of time while assisting members quickly and accurately
  • Problem solver who tackles obstacles head-on to ensure each task is completed with excellence

Responsibilities

  • Maintain a positive attitude by smiling, greeting, and thanking members
  • Provide exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintain a clean, neat, and member-ready area
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services
  • Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management
  • Provide member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices
  • Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback

Skills

Key technologies and capabilities for this role

Customer ServiceMultitaskingProblem SolvingCart ManagementParking Lot MaintenanceOrder Fulfillment

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the key skills needed for the Member Assist Cart Attendant role?

Key skills include thriving in fast-paced environments, multi-tasking, prioritizing member satisfaction, standing for long periods, and problem-solving to complete tasks with excellence.

What does the role involve in terms of member assistance?

The role involves helping members with purchases, loading vehicles, maintaining carts, providing exceptional customer service, answering questions, processing purchases, and resolving issues.

What is the work environment like for this position?

The role is fast-paced, requires constant movement on your feet, and involves working rain or shine, sleet or snow, while maintaining a clean parking lot and providing member service.

What makes a strong candidate for this Cart Attendant role?

Strong candidates thrive in fast-paced settings, multitask effectively, prioritize member satisfaction, maintain a positive attitude, and solve problems to deliver excellent service.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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