Sr Administrative Assistant
ZyngaSalary not specified
Full Time
Junior (1 to 2 years)
₱360,000 – ₱420,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
- Degree in medical or office administration (a plus)
- 2+ years’ experience in a reception, administration, clerical, or similar role
- Experience with Medical Practices Software (e.g., Best Practice, Pracsoft, Practice Hub)
- Experience with Medical Accounting and Clinical Software (e.g., Mediflex)
- Competency with MS Office Suite
- Excellent spoken and written English language skills
- Outstanding communication and customer service skills
- The ability to identify and deal with issues proactively
- Attention to detail, efficiency, and reliability
- Discipline to follow directives/policy through to completion
Responsibilities
- Effectively communicate with patients via phone, email, and virtual platforms. Schedule appointments, handle inquiries, and provide necessary information to patients in a courteous and empathetic manner
- Coordinate and manage patient appointments, ensuring accurate scheduling and efficient utilization of clinic resources
- Maintain accurate and up-to-date patient records and appointment schedules in the clinic's practice management software
- Prepare and process necessary medical forms, insurance claims, and other documentation to support the clinic's operations and compliance requirements
- Assist patients with billing inquiries, process payments, and work closely with the billing department to ensure accurate financial transactions
- Facilitate virtual appointments by assisting patients with technical setup, troubleshooting, and ensuring a smooth telehealth experience
- Collaborate with the clinic's medical and administrative teams to ensure seamless patient care, accurate information flow, and efficient operations
- Adhere to strict patient privacy regulations (APP or HIPAA) and maintain the confidentiality of patient information
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Medical Receptionist position?
The salary is P30,000 to P35,000 as a monthly package.
Is this Medical Receptionist role remote or office-based?
The position is on-site and office-based in Metro Manila.
What skills and experience are required for this Medical Receptionist job?
Requirements include 2+ years in reception/administration, experience with medical software like Best Practice and Mediflex, MS Office competency, excellent English, and strong communication/customer service skills.
What benefits are offered for this position?
Benefits include medical, dental coverage and life insurance from day 1, paid vacation and sick leave, competitive salary with annual appraisal, financial assistance, 13th month pay, complimentary sleeping quarters, coffee, fitness facilities, company events, and work-life balance.
What makes a strong candidate for the Medical Receptionist role?
A strong candidate has a degree in medical or office administration, 2+ years of relevant experience, proficiency in medical software and MS Office, excellent English and communication skills, plus proactive problem-solving, attention to detail, and reliability.
Connectly
AI-powered marketing automation for e-commerce
About Connectly
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity
Risks
Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.
Differentiation
Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.
Upsides
Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.
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