Medical Receptionist at Optima Dermatology

Plainfield, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, DermatologyIndustries

Requirements

Familiar with standard concepts, practices, and procedures within the secretarial field
Ability to perform data input, computer operations, verbal and written communications, math, medical terminology, and demonstrate creativity
High school diploma or its equivalent
Prefers 1 to 3 years of secretarial or general clerical experience
Previous skills in healthcare are desirable
Computer skills a must

Responsibilities

Performs general administrative duties, including answering telephone, keyboarding, filing, scanning, copying, maintaining records, faxing, and checking EMR fax inbox several times daily
Schedules appointments and procedures
Validates patients’ insurance coverage
Makes pre-op calls to surgery patients and checks authorizations and pre-certifications for the next day
Makes confirmation calls regarding upcoming patient appointments and helps maintain a full patient schedule
Greets patients and families upon arrival to the Center
Maintains petty cash in conjunction with the Benefit’s Department
Collects all co-pays, deductibles, and co-insurance as needed
Performs charge entry functions in conjunction with the Benefit’s Department
Completes all close of day activities
Collects mail and gives to supervisor for opening and organization
Maintains work area and lobby in neat and orderly manner
Secures signature and/or documentation of authorization for invoice payment if needed
Responds to requests for medical record information from patients, physician offices, and other outside sources
Maintains patient database
Performs transcription and data entry as needed
Responsible for maintaining stock for front office and coffee room
Maintains confidentiality of all patient information

Skills

Key technologies and capabilities for this role

EMRInsurance VerificationAppointment SchedulingCharge EntryData EntryPatient RegistrationCustomer ServiceFilingScanningFaxingBillingAdministrative Support

Questions & Answers

Common questions about this position

What is the salary for the Medical Receptionist position?

This information is not specified in the job description.

Is this Medical Receptionist role remote or on-site?

The role is on-site in Plainfield, IN, as it involves greeting patients upon arrival and maintaining the work area and lobby.

What skills are required for the Medical Receptionist position?

Required skills include familiarity with secretarial practices, data input and computer operations, verbal and written communications, math, and medical terminology. Computer skills are a must, and previous healthcare experience is desirable.

What is the company culture like at The Dermatology Center of Indiana?

The company focuses on partnering with outstanding dermatologists, creating environments where physicians and providers excel, and providing powerhouse practice support with back-office teams dedicated to optimizing all aspects of the practice for exceptional patient care.

What qualifications make a strong candidate for this Medical Receptionist role?

A high school diploma or equivalent is required, along with 1-3 years of secretarial or clerical experience preferred, computer skills, and familiarity with medical terminology and healthcare practices.

Optima Dermatology

Comprehensive dermatology and cosmetic skin care services

About Optima Dermatology

Optima Dermatology provides a wide range of dermatology and cosmetic skin care services, catering to individuals with medical skin conditions like eczema and acne, as well as those seeking cosmetic enhancements. The company employs experienced providers who utilize the latest technologies in skin care, offering services that include medical, surgical, and cosmetic dermatology all in one location. What sets Optima Dermatology apart from its competitors is its focus on high-quality, patient-centered care, treating every patient with the same care as a friend or family member. This approach not only improves patient satisfaction but also encourages repeat visits and referrals. The goal of Optima Dermatology is to deliver exceptional patient experiences while addressing diverse skin care needs.

Portsmouth, New HampshireHeadquarters

2018Year Founded

DEBTCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Risks

Increased competition could dilute Optima's market share in key regions.

Teledermatology's rise may threaten Optima's traditional consultation model.

Rising equipment costs could impact financial margins and facility maintenance.

Differentiation

Optima Dermatology employs industry-leading providers using the latest skin care technologies.

They offer comprehensive services, including medical, surgical, and cosmetic dermatology under one roof.

Their patient-centric approach treats every patient like family, enhancing satisfaction and loyalty.

Upsides

Teledermatology can expand Optima's reach and patient base significantly.

AI integration in diagnostics can enhance service accuracy and efficiency.

Growing demand for non-invasive procedures aligns with Optima's cosmetic service offerings.

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