Medical Editorial & Content Operations (Maternity Leave Coverage)

Employment Type: Fixed Term (16-month coverage)

Position Overview

Fullscript is seeking a seasoned editorial leader and operations strategist to join the Fullscript Academy team. This role is responsible for the quality, consistency, and integrity of all educational content published on our learning platform. You will manage content governance and production systems, serve as the final editor for high-impact educational content, and guide a cross-functional team. Collaboration with product, UX, legal, and marketing partners is essential to align content execution with user needs, platform strategy, and regulatory standards.

About Fullscript Academy

Fullscript Academy is an education platform designed to empower healthcare practitioners with the clinical knowledge and tools they need to deliver whole person care. We deliver education through various formats, including webinars, podcasts, written articles, and clinical guides.

What You'll Do

Editorial Ownership & Final Review

• Act as the final editor for patient and practitioner-facing educational content, ensuring clarity, clinical accuracy, proper citation, and stylistic consistency.
• Apply advanced technical editing skills to content across formats: articles, clinical protocols, scripts, and more.
• Uphold standards across editorial and clinical style guides, ensuring alignment with brand voice, tone, and medical standards.

Content Standards & Governance

• Own and evolve editorial policies, medical review workflows, legal compliance processes, and publishing checklists.
• Create documentation and tools to support consistent quality from internal and freelance contributors.
• Establish scalable protocols for sourcing, reviewing, and distributing written and multimedia content.

Content Operations Leadership

• Lead a cross-functional content production team, including program managers, writers, copy editors, and media producers.
• Maintain and improve workflows, tooling, and documentation for on-time, high-quality content delivery.
• Manage the intake, prioritization, and triage of content and education requests from across the business.

Cross-functional Collaboration

• Partner with Product Managers on LMS strategy, content prioritization, and user signals.
• Collaborate with UX Designers on content hierarchy and LMS experience.
• Coordinate with Product Marketing Managers on content cadence and platform engagement strategy.
• Work with Legal reviewers to ensure all content meets Fullscript’s compliance and quality standards.

Content Platform Migration

• Lead editorial curation and migration of legacy and new content to the new LMS.
• Optimize tagging, taxonomy, and discoverability of content for a streamlined learner experience.

People & Vendor Management

• Manage direct reports across editorial and content operations.
• Oversee vendor and contractor relationships for medical writing, copyediting, design, and production.
• Administer budgets, contract scope, and resource planning.

What You Bring

• 6+ years in editorial or content leadership, with experience in technical or medical editing.
• Strong experience in applying editorial standards, managing style guides, and working with legal or regulated content.
• Demonstrated ability to act as the final editor for high-impact content.