Billing Support Operations Manager (Remote)
Rula- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
Candidates should have a minimum of 2 years of experience in medical billing, particularly with out-of-network claims, and receptionist or front-desk roles, either virtual or on-site. They require a solid understanding of medical terminology, insurance plans such as PPO and HMO, and a commitment to HIPAA compliance. Proficiency in medical billing software like Kareo, Practice Fusion, or DrChrono, along with the Microsoft Office Suite, is essential, and experience with EMR/EHR systems is preferred. Excellent verbal and written communication skills, a patient-centered approach, strong attention to detail, critical thinking abilities, and the capacity to multitask in a fast-paced remote environment are also necessary. Furthermore, candidates must possess a reliable internet connection, a headset, and a dedicated workspace suitable for remote work.
The Medical Billing and Receptionist will be responsible for processing and submitting medical claims, emphasizing out-of-network billing, ensuring proper coding and compliance with insurance policies and billing standards, addressing and resolving billing inquiries and discrepancies efficiently, providing professional virtual front-desk support through phone calls, appointment scheduling, and message management, performing insurance verification and patient eligibility checks, coordinating benefits, updating and maintaining electronic patient records, monitoring accounts receivable, initiating follow-ups on unpaid claims and patient balances, assisting with patient intake processes and document management, and liaising with providers, payers, and patients to ensure a smooth operational flow.
Global employment platform for payroll management
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.