Medical Assistant - Remote

Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you!

At Valera Health, we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE. Watch to learn more about Valera Health here.

Why we need you!

Valera Health is seeking a remote Medical Assistant for our virtual practice who supports the work of physicians and nurse practitioners. Be part of a compassionate care team dedicated to elevating mental health care.

Responsibilities of the Medical Assistant:

• Support MD’s/NP’s with patient phone calls and messages
• Monitor refill email (refills@valerahealth.com) and the prescription refill feature on the Valera care manager app throughout the business day
• Triage patient calls with urgent medication/refill requests during business hours
• Complete prior authorizations for prescription medications utilizing cover my meds, etc.
• Support patient after prescriber visit with labs or EKG orders, as necessary; obtaining results if necessary
• Authorize routine prescription refills based on specific protocol outlined in Medical Assistant manual

You will love this role if you:

• Have an interest in behavioral health and use passion, compassion, and care to serve patients with behavioral health needs
• Are comfortable with technology and using different platforms simultaneously
• Are detail-oriented, organized, and able to juggle different priorities

Qualifications Medical Assistant:

• LPN Required
• Two years of experience in a medical or mental health practice setting is strongly preferred
• Associate degree required; Bachelor’s Degree preferred
• Ability to interface with providers and company-wide leadership teams
• Comfort with working from home on a remote team
• Self-starter, proactive attitude
• Experience working within an EMR

Compensation and Benefits:

Fair work deserves fair wages. We at Valera support wage-transparency and value this role at between $48,000 - $52,000 with the potential for an annual performance bonus.

Eligible Employee Benefits include but not limited to:

• Health, Vision & Dental Insurance
• 401k through The Standard
• Paid Time Off
• Short Term Disability
• Life Insurance
• Office Equipment
• Many more

Be part of our mission!

We are very proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we’d love to start the conversation.

We hire people from all backgrounds because that’s what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Check us out on LinkedIn!