Master Data GPO at Alcon

Warsaw, Woj. Mazowieckie, Poland

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Eye CareIndustries

Requirements

Bachelor’s or Master’s degree in Business, Operations, or related field
8+ years of experience in process and data ownership, operations, or transformation roles
Proven experience in leading cross-functional and cross-regional initiatives
Med-Tech or other Life Science industry experience a plus
Experience in setting-up Master Data Centre of Excellence a plus
Deep understanding of end-to-end business processes
Deep understanding of Master Data and MDM principles
Strong leadership and stakeholder management skills
Excellent analytical, data driven decision-making, and prioritization skills

Responsibilities

Own and maintain global process standards, documentation, and lifecycle governance, ensuring alignment with corporate objectives, regulatory requirements and internal controls
Define, monitor and enforce global policies, KPIs, and performance targets
Lead initiatives to improve data accuracy, completeness, and consistency
Ensure alignment with regional and local process owners (RPOs/LPOs) and other business initiatives
Govern global documentation and training materials
Lead change management efforts to support process adoption and maturity
Chair the regular GPO governance forum, driving cross-functional alignment and decision-making
Solicit, evaluate and prioritize enhancement requests from Regional and Local Process Owners (RPOs & LPOs) based on ROI, global impact, and strategic fit
Approve major system and process changes; escalate where necessary
Act as business approver for system/process enhancements and knowledge documentation
Track ROI on process improvements and validate benefit realization (e.g., reduced cycle times, higher data accuracy)
Lead or sponsor continuous improvement and transformation initiatives (e.g., FIT, Kaizen/Lean, Greenbelt projects) to remove bottlenecks, consolidate tools or increase automation
Implement and optimize MDM tools and platforms
Act as the single point of contact for CMD process matters; engage with regional teams, business units, and senior leadership
Build, lead, and engage a global network of RPOs and LPOs, facilitating regular knowledge-sharing sessions
Chair regular forums with LPOs and RPOs to align on global requirements and share best practices
Promote global adoption of standardized processes and tools
Collaborate with IT, Digital Health, Business Stakeholders, Finance, Legal, Compliance, and other functional teams to ensure process integration and alignment, and to ensure new systems / modules comply with global process design
Serve as escalation point for unresolved issues from RPOs/LPOs
Align with Process Expert Leads and other GPOs on cross-functional impacts

Skills

Key technologies and capabilities for this role

Master Data ManagementData GovernanceProcess OwnershipData Quality ManagementChange ManagementKPI MonitoringGlobal StandardizationCompliance RulesCross-functional LeadershipContinuous Improvement

Questions & Answers

Common questions about this position

What is the employment type for the Master Data GPO role?

The position is full-time employment.

Is this Master Data GPO position remote or office-based?

This information is not specified in the job description.

What are the key responsibilities for the Master Data GPO role?

Key responsibilities include owning global process standards and governance, leading continuous improvement initiatives, managing stakeholders and communities, and collaborating cross-functionally, with a focus on Customer Master Data.

What is the company culture like at Alcon?

Alcon fosters an inclusive culture, innovates boldly, champions progress, acts with speed, and recognizes commitment and contributions while seeking diverse, talented people.

What makes a strong candidate for the Master Data GPO position?

Strong candidates should have expertise in master data governance, process ownership, change management, continuous improvement methodologies like Kaizen/Lean, and the ability to lead cross-functional teams and forums.

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees