[Remote] Senior Manager , Application Engineering MDM at Twilio

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

15+ years of experience in Data Management or related domains
Minimum of 5 years specializing in Informatica MDM
Proven expertise in Customer and/or Product MDM implementations
Strong grasp of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance principles
Hands-on experience managing the Informatica MDM Hub and related components
Proficient in data integration methodologies

Responsibilities

Lead the architecture, design, and implementation of Informatica MDM solutions, with a focus on Customer and Product Master Data domains
Define and drive the enterprise MDM strategy, standards, and best practices across systems, processes, and teams
Partner with business and IT stakeholders to translate MDM requirements into scalable, enterprise-grade solutions
Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports
Provide technical leadership for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns
Oversee MDM platform operations, including performance optimization, version upgrades, and patch management
Design, maintain, and govern MDM data models, hierarchies, and metadata standards
Ensure effective implementation of data governance, quality, lineage, and security policies
Mentor and guide MDM developers, analysts, and data stewards to build a high-performing team
Manage KLO, upgrades, stories in sprint delivery
Stay current with industry trends, tools, and innovations to continuously enhance the MDM ecosystem
Build, lead, and inspire a high-performing team of technical & domain experts
Develop and manage the MDM engineering team's budget, ensuring efficient resource allocation and cost optimization
Manage vendor relationships, evaluate product capabilities, negotiate contracts, and ensure adherence to SLAs and platform best practices

Skills

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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