Marketplace Manager at Taskrabbit

New York, New York, United States

Taskrabbit Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketplace, Gig Economy, TechnologyIndustries

Requirements

  • 6+ years in strategy, operations, or marketplace roles with demonstrated impact on localized growth or P&L performance
  • Strong analytical skills with experience applying funnel optimization, LTV/CAC metrics, and supply/demand modeling to real-world decisions
  • Ability to navigate and align diverse stakeholder groups, from marketing to fraud and analytics
  • Experience building and implementing repeatable go-to-market strategies or activations
  • Comfort working autonomously while coordinating across departments
  • Passion for local marketplace dynamics and a drive to deliver measurable impact in high-visibility environments

Responsibilities

  • Lead metro-level planning for top markets, aligning demand and supply strategy to maximize net revenue
  • Coordinate with Marketing to guide met/cat-level spend allocation using LTV/CAC, intent, and unit economics to inform investment decisions
  • Expand and execute seasonal supply planning in partnership with Tasker Success Managers (TSMs), with tailored strategies for high-priority metros
  • Orchestrate large-scale metro activations and brand moments (e.g., Boston Moving Day, LA Wildfire Response) in collaboration with cross-functional teams
  • Drive evolution of supply health metrics and set planning benchmarks tailored to each top metro’s funnel performance
  • Operationalize Tasker Acquisition model recommendations and optimize registration processes for metro-specific supply health
  • Partner with Marketing and Brand to develop and localize metro-specific campaigns and category initiatives
  • Collaborate with Fraud and Margin Optimization to improve efficiency and profitability in high-volume cities

Skills

marketplace dynamics
cross-functional collaboration
strategy alignment
revenue growth
go-to-market strategy
data-driven decision making

Taskrabbit

Marketplace connecting clients with skilled Taskers

About Taskrabbit

Taskrabbit connects clients with skilled individuals, called Taskers, to help with various household and personal tasks. Clients can hire Taskers for chores like cleaning, furniture assembly, home repairs, and running errands. The platform operates as a marketplace where clients post tasks, and Taskers bid on them, offering competitive rates. Taskrabbit charges a service fee on each transaction, which is a percentage of the task's total cost, allowing the company to earn revenue with each completed task. Accessible through a website and mobile app, Taskrabbit emphasizes same-day service for clients needing immediate help. The company also has a "Happiness Pledge" to ensure customer satisfaction and address any issues quickly. Taskrabbit aims to provide a reliable and efficient way for people to get things done, focusing on convenience and quality service in the home services market.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$36.6MTotal Funding
SERIES_CCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Vacation
Wellness Program
Professional Development Budget
Fertility Treatment Support

Risks

Increased competition from new gig economy platforms may dilute market share.
Integration challenges from Dolly acquisition could affect service quality.
Reliance on same-day service may strain operational capabilities during peak demand.

Differentiation

Taskrabbit offers same-day service, appealing to clients needing immediate assistance.
The platform connects clients with skilled Taskers for various household and personal tasks.
Taskrabbit's Happiness Pledge ensures customer satisfaction and prompt issue resolution.

Upsides

Acquisition of Dolly expands Taskrabbit's local moving and delivery services.
Partnership with Arcade1Up taps into the growing home entertainment market.
Collaboration with Robinhood offers retirement savings options for gig workers.

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