Director, Marketing Operations
SyndigoSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, MarketingIndustries
Requirements
- Bachelor’s degree in Marketing, Business, Information Systems, or a related field, or equivalent practical experience
- 3–5 years of hands-on experience in B2B enterprise SaaS marketing operations
- Advanced proficiency in HubSpot Marketing Hub (Enterprise), including workflows, email builder, forms, segmentation, and launch QA
- Intermediate proficiency in Salesforce (SFDC), including Campaigns/Campaign Members, object/field relationships, and basic reporting/dashboards
- Proven experience with Salesforce Dataloader (or similar) for bulk imports/updates, deduplication, and data normalization
- Strong data governance skills, including UTM standardization, field mapping, validation, and list management
- Ability to administer and troubleshoot integrations across third-party tools (e.g., HubSpot, SFDC, Zapier, etc.)
- High proficiency in Google Sheets (e.g., VLOOKUP, pivot tables, data cleanup) and comfort working with CSVs
- Excellent communication and documentation skills, with the ability to manage intake and SLAs in Asana and Slack and partner cross-functionally
- Meticulous attention to detail, strong process orientation, and the ability to prioritize in a fast-moving environment
Responsibilities
- Build, QA, and deploy end-to-end campaigns and nurture automations, delivering on-time, error-free launches
- Enforce data hygiene and tracking through UTMs, SFDC Campaigns, segmentation lists, our content asset table
- Preserve database integrity through clean list imports, deduplication, normalization, and updates using tools such as Dataloader and Clay
- Manage, test, and troubleshoot integrations across connected systems
- Manage ad-hoc requests from the Field/Digital/SDR teams via Asana and Slack
- Monitor HubSpot workflow automations, implement fixes, and document changes
Skills
Marketing Operations
Campaign Management
Lead Import
System Integrations
Attribution Systems
Email Automation
Event Registration
Data Management
Marketing Automation
Process Documentation
Quantum Metric
Continuous product design and customer insights platform
About Quantum Metric
Quantum Metric focuses on Continuous Product Design, which helps organizations understand and prioritize the needs of their customers. The platform gathers insights from a significant portion of internet users, allowing businesses in sectors like retail, travel, financial services, and telecommunications to make informed decisions. By promoting a customer-centric approach, Quantum Metric enables teams to quickly align on what customers want and discover valuable opportunities for improvement. Unlike many competitors, Quantum Metric emphasizes real-time insights and collaboration between business and technology teams. The company's goal is to enhance customer experiences and drive value for its clients through a subscription-based model.
Colorado Springs, ColoradoHeadquarters
2015Year Founded
$221.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Consumer SoftwareIndustries
201-500Employees
Benefits
Flexible work environment
PTO plan
Health insurance
WFH + Internet Stipend
Growth opportunities
Equity + 401(k) matching
Risks
Market saturation from AI-driven analytics platforms could reduce differentiation.
Flexible payment options may shift focus from Quantum Metric's core services.
Competitive pressure from Alibaba and E-Mart partnership may impact retail clients.
Differentiation
Quantum Metric is a pioneer in Continuous Product Design, focusing on customer needs.
Felix AI offers real-time session summarization, enhancing digital customer experience.
Quantum Metric captures insights from 29% of the world's internet users.
Upsides
Increased focus on AI-driven analytics tools enhances customer experience.
Quantum Metric's new product suite improves digital decision-making.
Growing online shopping trends boost demand for digital platforms.
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