Manufacturing Quality Engineer at Assurant

Mt Juliet, Tennessee, United States

Assurant Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
ManufacturingIndustries

Requirements

  • High school diploma
  • Minimum three (3) years’ quality engineering experience
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Ability to successfully interface with technical and non-technical personnel such as inspectors, designers, buyers, vendors, manufacturing personnel, and management
  • High energy professional with the ability to establish and maintain effective business relationships
  • Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
  • Driven, goal oriented, never confuses effort with results
  • Demonstrated analytical skills

Responsibilities

  • Support overall Quality for the Nashville Device Care Center by driving quality through creating and implementing processes for materials and workflow (inbound and outbound) related to devices
  • Track quality issues in real-time and create, monitor, and report KPIs
  • Acquire knowledge of and utilize any document platforms to support robust quality process creation and implementation facility wide
  • Develop audit plans, document and report audit results including any non-conformances
  • Drive the preventive and corrective action program for all quality related facets of the business
  • Provide specifications, material issue resolution, corrective action plans, component/BOM validation, in-process and final audits, and maintain documented tracking of above
  • Perform auditing to internal, external, and Customer directed standard requirements, documenting procedures necessary to meet industry standard practices
  • Maintain, continuously improve, and track the accuracy of testing through inbound, in-process, and final audits
  • Drive corrective and preventive action plans, from initiation to resolution of items, and collect and analyze data to track quality improvements
  • Develop and manage a true incoming materials quality program to verify the actual state of supplied materials and drive purchased material quality improvement
  • Assist in the transition to manufacturing and process control of specific materials and new processes, incorporating evaluation, benchmarking and validation techniques including capability studies
  • Work cross-functionally with Operations, Engineering, Materials, VAS, AVR and all other departments as necessary to drive process and materials compliance to internal and external requirements
  • Work with Engineering and Manufacturing teams to ensure that all documentation reflects current operational status, and meet internal and external customer requirements
  • Partner with the reporting team to create Quality Reporting Dashboards
  • Create and present Quality and Customer oriented presentations to all levels of organization
  • Perform data analysis to highlight quality concerns
  • Initiate and maintain supporting data reporting, tracking and auditing

Skills

Auditing
Corrective Action Plans
Preventive Action
KPI Tracking
BOM Validation
Capability Studies
Process Control
Materials Inspection
Quality Audits
Root Cause Analysis

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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