[Remote] Associate Manager, Product Quality - Print at Minted

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Printing, Consumer Goods, StationeryIndustries

Requirements

Excellent with vendor coordination and great skills managing complex cross-functional work processes and activities with many stakeholders
A self-starter with an ability to prioritize in a fast-paced environment and meet changing deadlines and priorities on multiple simultaneous projects
Able to multitask and meet deadlines while still paying attention to details and executing flawlessly
Extremely detail and process-oriented, and deadline driven
Comfortable with uncertainty and with building processes and reports from scratch where none exist today
Able to work in a fast-paced environment and manage projects through changing deadlines
A passion for perfection and an eagle eye
A go-getter who actively seeks out opportunities to improve products and processes
A strong bias for action and a track record of completing projects from ideation to execution
A self-starter who thrives on ownership and accountability
Exceptional communication skills; a natural at coordinating with vendors and effectively managing complex projects with diverse stakeholders
Experience utilizing and improving project management systems, specifically Jira, to streamline workflows and boost team efficiency
A proactive and detail-oriented approach; anticipates issues, meticulously manages projects, and consistently delivers polished, high-quality results
Comfortable with independent travel to various fulfillment locations within the US
Bonus: An interest in how technology, including AI, can be leveraged to enhance and automate print quality control
Bonus: A deep understanding of the stationery or print industry

Responsibilities

Establish and maintain quality standards for all printed stationery and art products
Define specifications for raw materials (like paper and ink), manufacturing processes, and the final finished products
Develop and implement quality control procedures and inspection plans that everyone in the network follows
Provide data analysis and reporting with a data-driven approach to quality control
Collect and analyze data from Reprints, NPS, and HP color tools to identify trends, areas of weakness, and root causes of defects
Create detailed reports for senior management, outlining quality performance and recommending improvements
Act as a central point of contact for quality-related issues, working with various teams across the company
Collaborate with PSPs to implement process improvements, with suppliers to ensure the quality of raw materials, and with the product development team to ensure new products are designed with quality in mind
Train staff on quality procedures and best practices to foster a company-wide culture of quality

Skills

Key technologies and capabilities for this role

Quality ControlData AnalysisVendor ManagementProcess ImprovementRoot Cause AnalysisReportingCross-Functional CollaborationPrint ProductionRaw Materials SpecificationsInspection Plans

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What skills are required for the Associate Manager, Product Quality - Print role?

Required skills include excellent vendor coordination, managing complex cross-functional processes, data analysis, project management with Jira, exceptional communication, and being detail-oriented in a fast-paced environment.

What does the company culture emphasize for this role?

The culture emphasizes a data-driven approach to quality control, fostering a company-wide culture of quality, self-starting ownership, accountability, and a passion for perfection in a fast-paced environment.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates are self-starters with a passion for perfection, exceptional communication for vendor and stakeholder coordination, experience with Jira, and a proactive, detail-oriented approach to managing projects in fast-paced settings with travel readiness.

Minted

Online marketplace for independent artists' designs

About Minted

Minted is an online marketplace that connects independent artists with customers looking for unique and high-quality designs. The platform offers a variety of products, including holiday cards, personalized stationery, art prints, gift wrap, and home decor items. Minted operates using a crowdsourcing model where artists submit their designs to a Design Challenge, and customers, along with other artists, vote on their favorites. The winning designs are produced and sold by Minted, allowing for a constantly updated selection of customer-approved products while supporting independent artists. Minted also has a membership program, Minted More, which provides discounts and exclusive access to products. Additionally, the company enhances the customer experience with services like free recipient addressing and high-quality printing options, setting it apart from other online retailers.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$289MTotal Funding

SERIES_ECompany Stage

Design, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Unlimited Paid Time Off

Employer Funded Health Savings Account

Monthly Gym/Wellness Reimbursement

Employer Funded Commuter Benefits

Employee Discount

Friends and Family Discount

Stock Options

Mental Health Support

Risks

Increased competition from online marketplaces may dilute Minted's market share.

AI-generated art tools challenge Minted's crowdsourcing model for unique designs.

Supply chain disruptions in paper and printing could affect Minted's product delivery.

Differentiation

Minted uses crowdsourcing to curate unique, customer-approved designs from independent artists.

The company offers a membership program, Minted More, for exclusive discounts and products.

Minted provides value-added services like free recipient addressing and high-quality printing options.

Upsides

Minted's partnership with DoorDash taps into the convenience trend for younger consumers.

Collaborations with brands like The Met enhance Minted's brand prestige and customer reach.

The rise of hybrid events boosts demand for Minted's digital invitations and stationery.

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