Manufacturing Business Consultant (Chicago, IL - Remote) at Inspire

The Manufacturing Business Consultant is responsible for overseeing between 25 and 30 highly complex Central Manufacturing Locations (CMLs) that supply donuts to Dunkin' restaurants. This role upholds brand standards and reputation while enhancing operational excellence and franchisee profitability through effective business planning, evaluation, and coaching. The consultant will lead all operations-related aspects of new CML openings, from kickoff to post-opening assessment, and use operational assessment tools to help franchisees maintain Dunkin' standards. Key liaison activities include providing feedback on quality, availability, creativity, process, and franchisee relationships with field team members. The consultant advises franchisees on implementing Dunkin' tools, processes, and systems, ensuring operating systems and training discipline are in place. Responsibilities include conducting operational and food safety audits, collecting facility data, evaluating business economics like cost per dozen, identifying and solving production cost roadblocks, and collaborating with franchisees on new product introductions. The role involves aligning CML strategy with Brand objectives through collaboration with cross-functional field employees and managing personal expenses, policies, and documentation of franchisee interactions. The position requires approximately 80% time spent in production facilities supporting franchisees.