Director, Technical Account Management
AirtableSalary not specified
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise SoftwareIndustries
Requirements
Candidates should have 6+ years of industry experience in a pre-sales or engineering capacity, including 2+ years of direct front-line management experience. A minimum of 3 years in a pre-sales or post-sales customer-facing role is required, along with industry expertise in Data Warehousing, Data Engineering, Data Science, Business Intelligence, Data Analytics, and/or Cloud Computing. Hands-on experience with Snowflake is strongly preferred, and candidates should be knowledgeable about the business challenges faced by customers and familiar with key data use cases across various industries.
Responsibilities
The Manager of Technical Account Management will build and lead a team of Technical Account Managers to drive customer, company, and team objectives. They will implement personalized development plans for team members, foster a customer-centric mindset, and distribute accounts and workload efficiently. The manager will collaborate with Pre-Sales and Professional Services teams to accelerate customer growth, advocate for customers' challenges to Product and Engineering leadership, support the team in mitigating customer risks, and contribute to enhancing internal processes and developing post-sales programs.
Skills
Data Warehousing
Data Engineering
Data Science
Business Intelligence
Data Analytics
Cloud Computing
Snowflake
Presenting
Team Leadership
Customer Engagement
Account Management
Collaboration
Snowflake
Data management and analytics platform
About Snowflake
Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.
Key Metrics
Bellevue, WashingtonHeadquarters
2012Year Founded
$1,341.3MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
5,001-10,000Employees