Job Description

Position Overview

ServiceNow's Digital Technology team is seeking a leader to build high-impact cloud software for businesses using a market-leading development platform. This role involves leading the design, development, and delivery of scalable, high-quality software solutions that align with organizational goals and stakeholder needs. The ideal candidate will approach complex challenges with a problem-solving mindset and foster a positive, inclusive team culture.

Company Description

Founded in San Diego, California in 2004 by Fred Luddy, ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. We are dedicated to making the world work better for everyone.

Employment Type

Full-time

Location Type

Remote

Responsibilities

• Lead the design, development, and delivery of scalable, high-quality software solutions.
• Collaborate with product management, design, support, and engineering teams to deliver cohesive solutions.
• Address complex and ambiguous challenges with a problem-solving mindset.
• Foster a positive, inclusive team culture that encourages high performance and outstanding customer experiences.
• Oversee team operations, including resource planning, hiring, mentoring, and development.
• Build and maintain a high-performing engineering team.
• Connect technical deliverables to business outcomes and ensure value realization.

Requirements

• Experience with AI: Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Application Development: 6-10 years of experience in application development, system architecture, and production support for enterprise-level solutions.
• Team Leadership: 2-3+ years leading diverse, distributed engineering teams across geographies.
• Programming Languages: Proficiency in one or more languages such as Java, C++, Ruby, Shell, or JavaScript.
• Front-end Frameworks: Experience with frameworks like AngularJS, ReactJS, or Bootstrap.
• Methodologies & Tools: Familiarity with open-source tools and agile development methodologies.
• Software Development Best Practices: Strong understanding of architecture, design patterns, and development processes.
• Communication & Collaboration: Excellent communication and collaboration skills for managing cross-functional discussions and dependencies.
• Proactive Attitude: A proactive attitude and sense of ownership for success in a fast-paced environment.
• Presentation Skills: Strong presentation and influencing skills with active listening and clear communication.
• Relationship Building: Proven ability to build relationships and foster trust across all organizational levels.
• Domain Experience (Plus): Experience in domains such as Partner Relationship Management (PRM) or Customer Relationship Management (CRM).

Compensation

• Base Pay: $163,600 - $286,300
• Additional Compensation: Equity (when applicable), variable/incentive compensation.
• Sales Positions: Competitive On Target Earnings (OTE) incentive compensation structure.
• Benefits: Included.

Additional Information

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