Manager, Service Coordination at Danaher Corporation

Deer Park, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Diagnostics, Biotechnology, Medical DevicesIndustries

Requirements

Bachelor’s degree
At least 2 years of experience in dispatch operations (prior dispatch / call center experience)
At least 4 years supervisory experience (or managing direct reports)
Demonstrates intermediate proficiency in MS Office tools including Word, PowerPoint, and Excel
Comfortable presenting to large audiences, including senior leadership
Strong ability to lead and support change management initiatives effectively
Ability to travel up to 10% within the region
Must have a valid driver’s license with an acceptable driving record

Responsibilities

Lead the Service Coordination team in scheduling field resources for installations, PMs, and customer moves, while managing urgent repair needs
Collaborate with Field Service leadership to enhance customer satisfaction and drive revenue growth
Oversee coordination across Sales, Applications, FSEs, and logistics partners, ensuring proper documentation for revenue recognition
Drive continuous improvement using DBS tools and support strategic initiatives within the Service organization
Recruit, coach, and evaluate team performance while ensuring standard work and best practices are followed

Skills

Service Coordination

Team Leadership

Scheduling

Field Service Management

Preventive Maintenance

Instrument Installation

Repair Services

Customer Support

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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