Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Advertising, OperationsIndustries
Requirements
- 3+ years of experience in AdTech, program operations, or related technology environments
- Proven ability to analyze, document, and improve business processes at scale
- Strong collaborator with exceptional communication and stakeholder management skills
- Experienced in program or project management, with the ability to lead initiatives without direct authority
- Analytical and data-driven, able to translate insights into strategic and operational recommendations
- Comfortable working in a fast-paced, evolving environment and navigating ambiguity
- Self-starter who is curious, proactive, and unafraid to challenge the norm
- Familiarity with structured improvement methodologies (Lean Six Sigma, Kaizen, etc.) is a plus
Responsibilities
- Partner with E&S leadership to ensure process and operational initiatives align with organizational strategy and business goals
- Lead end-to-end delivery of strategic initiatives—from scoping and stakeholder alignment through execution, measurement, and post-launch optimization
- Champion advertiser and operational needs in new and existing programs, ensuring the voice of the customer and associate informs decision-making
- Identify and address workflow inefficiencies by leading structured improvement programs that streamline operations and reduce manual effort
- Develop and implement continuous improvement frameworks (e.g., Lean Six Sigma, Kaizen) to drive sustained efficiency and scalability
- Facilitate audits, process shadowing, and trainings to ensure consistent execution and quality across global teams
- Draft, maintain, and socialize detailed process documentation and workflows
- Establish feedback loops to capture learnings, monitor adoption, and track ongoing performance
- Translate program strategy into actionable metrics and KPIs to assess program health, efficiency, and capacity
- Identify risks, escalate proactively, and drive alignment on mitigation plans across teams
- Partner with cross-functional stakeholders across Product, Sales, Operations, and Customer Support to drive process parity and excellence across the advertiser lifecycle
- Serve as a point of contact for escalations, complex workflows, and off-path scenarios
- Foster strong relationships across global teams to ensure transparency, collaboration, and accountability
Skills
Program Management
Strategic Initiatives
Process Optimization
Lean Six Sigma
Kaizen
Stakeholder Management
KPI Development
Workflow Documentation
Operational Excellence
Data Analysis
Continuous Improvement
Risk Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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