Platform Product Manager
Second Front SystemsSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Manager, Product Management- Servicing Strategy at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, FintechIndustries
Requirements
- At least 3 years of experience working in Product Management
- Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration, with expectation that the required degree will be obtained on or before the scheduled start date
- Proficiency in Capital One Product Framework: Human Centered (obsesses about internal and external customer needs to reimagine and innovate product solutions), Business Focused (delivers game-changing outcomes by focusing on leverage and execution excellence), Technology Driven (leverages technology to deliver innovative and resilient solutions that enable both near term and long term value), Integrated Problem Solving (identifies and resolves complex problems to deliver outcomes while mitigating product risks), Transformational Leadership (leads cross functional teams to solve customer problems and drive organizational alignment)
- Robust product management expertise with a keen understanding of data systems, processing, and user needs
- Ability to navigate complex stakeholder landscapes and demonstrate strong matrixed leadership across numerous internal and external partners
- Preferred: Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Own the complete product lifecycle, from initial ideation to development and launch, specifically driving the modernization of the core technology that powers credit card production
- Deeply understand both internal and external customer needs and translate them into innovative new capabilities that optimize and transform credit card production
- Collaborate across diverse teams, including Software Engineers and Architects, key partners in Supply Chain, Operations, and various business stakeholders
- Build cutting-edge platform capabilities to ensure billions of pieces of outbound correspondence (e.g., credit card statements and letters) are produced and delivered seamlessly
- Innovate and reimagine the status quo to find value creation opportunities and drive innovative and sustainable customer experiences through technology
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the basic qualifications for this Product Manager role?
Candidates need at least 3 years of experience working in Product Management and must currently have or be in the process of obtaining a required degree, with the expectation that it will be obtained on or before a specified date.
What key areas of proficiency are expected in Capital One's Product Framework?
The role requires proficiency in five key areas: Human Centered (obsessing about customer needs), Business Focused (delivering outcomes through execution), Technology Driven (leveraging tech for innovative solutions), Integrated Problem Solving (resolving complex problems), and Transformational Leadership (leading cross-functional teams).
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this role remote or does it require office work?
This information is not specified in the job description.
What kind of experience makes a strong candidate for this Product Manager position?
Strong candidates blend robust product management expertise with understanding of data systems, processing, user needs, and the ability to navigate complex stakeholder landscapes with strong matrixed leadership across internal and external partners.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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