Manager, Product Management at Capital One

Toronto, Ontario, Canada

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Intellectually Curious: Ask why, explore, not afraid to share crazy ideas, comfortable with ambiguity, hunger to learn, seeker of new challenges
  • Communicator & Influencer: Communicate complex ideas clearly to any audience, ensure team knows priorities and why, rally associates to work together
  • Do-er: Biased toward action, try things and accept failure, get around roadblocks, stay focused on goals, well-organized, able to multitask and prioritize
  • Passionate & Customer Focus: Care about growing others and bringing them together around possibilities, get thrill from building and shipping products

Responsibilities

  • Human Centered: Foster environment where customer-backed thinking is team's DNA; leverage understanding of end-to-end customer experience to ground and build product vision and strategy
  • Business Focused: Define key success metrics and measurable outcomes for domain; prioritize work to achieve outcomes across multiple teams or problem statements; use quantitative data to refine investment decisions and quantify value creation
  • Technology Driven: Explore domain-relevant technology to support discovery and apply learnings to push boundaries; foster active partnership with technology partners to define destination state and pursue shared objectives
  • Integrated Problem Solving: Work in multiple problem spaces and prioritize problems on roadmap to maximize impact; work effectively with SMEs to understand risk materiality, find solutions achieving product outcomes while mitigating risks
  • Transformational Leadership: Contribute to team culture and product community to attract, develop, and retain top talent

Skills

Key technologies and capabilities for this role

Product ManagementAgileMicroservicesRESTful APIsContainersBig DataMachine LearningCloud

Questions & Answers

Common questions about this position

What is the salary for the Manager, Product Management role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What key skills are required for this Product Manager role?

The role requires proficiency in five key areas: Human Centered (fostering customer-backed thinking and building product vision), Business Focused (defining success metrics and prioritizing work), Technology Driven (exploring technology and partnering with tech teams), and Integrated Problem Solving (prioritizing problems and working with SMEs). Additional skills include leveraging big data, agile principles, human insights, and being tech-savvy.

What is the company culture like at Capital One Canada?

The culture emphasizes customer-centric thinking as part of the team's DNA, starting with the customer in mind, agility in building and releasing products, and being all-in on cloud, open-source, RESTful APIs, microservices, and containers. They focus on human insights, big data, and creating meaningful customer interactions.

What makes a strong candidate for this Product Manager position?

Strong candidates are tech-savvy pioneers who demonstrate proficiency in human-centered design, business focus with metrics, technology exploration, and integrated problem-solving, while leveraging big data, agile principles, and customer insights.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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