8+ years in digital or technology roles in the retail industry, with focus on increasing responsibility
5+ years leading a Product team
Experience with agile tools (e.g., JIRA, Confluence, etc.)
Demonstrated ability to lead and organize seemingly disparate streams of work
Experience working in a collaborative environment, including mentoring direct and indirect reports and individual contributors
Ability to establish and maintain effective working relationships with other Technology teams and operational departments
Experience in synthesizing complex or diverse project data and information
Responsibilities
Influences, coaches, and mentors direct and indirect reports with a strong client focus
Develops and encourages the product management and execution skills of the team, prioritizes work, and ensures delivery
Leads product configuration for the retail and restaurant portfolio
Facilitates the use of digital and technology capabilities between product strategy, marketing, and business teams
Leverages AI to improve guest and cast experiences, as well as drive operational efficiency
Leads the implementation and optimization of Guest and Cast-facing digital tools such as mobile ordering, dining reservations, inventory tracking, and merchandise mobile checkout
Leverages business optimization tools to manage and prioritize business requests
Provides feedback and collaborates with product strategy teams on performance of capabilities and how to optimize them
Documents existing capabilities and their configurations
Communicates effectively with strong written skills, presentation deck creation, and oral communication to groups at all levels of the organization
Partners closely with Operations, Commercial strategy, and cross-functional technology product teams to define and create a prioritized backlog of business requests
Conducts program and product meetings at leadership and executive director levels
Works with product strategy leaders to inform the capability development lifecycle
Skills
Product Management
Leadership
Team Management
Mentoring
Product Strategy
Retail Technology
Restaurant Technology
Supply Chain Logistics
Digital Experiences
Guest Experience
The Walt Disney Company
Leading producers & providers of entertainment and information