Manager, Product Design, Finance & Supply Chain

Santa Clara, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must possess a BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or an equivalent combination of education and experience. They should have experience participating in the complete product development lifecycle of web and/or software applications and experience in user experience design or related industry experience. Preferred qualifications include 3+ years of experience managing people or leading design teams, 7+ years of experience in UX Design and/or Interaction Design, a portfolio of work samples, and experience with AI integration. Strong teamwork, communication, and technical problem-solving skills are essential.

Responsibilities

The Manager, Product Design will partner strategically with product management and engineering to deliver cohesive, end-to-end user experiences. This role involves acting as a player/coach, leading by example through hands-on design contributions while mentoring the team. Responsibilities include championing user-centered innovation, driving alignment across cross-functional teams, fostering a culture of design excellence, and ensuring design quality and consistency throughout the product lifecycle.

Skills

Product Design

User Experience

Design Systems

Visual Design

Interaction Design

Content Design

Cloud-based platforms

Leadership

Mentoring

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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