Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Logistics, E-commerceIndustries
Requirements
- Experience in Field Ops/Last Mile Delivery/Process Design/Project Management
- Deep knowledge of the gig industry and the marketplace economy
- Proven experience executing business plans and managing day-to-day operations in a dynamic, fast-paced environment
- Strong ability to work with data, identify trends, and use insights to drive operational improvements
- Demonstrated capability in streamlining processes, eliminating inefficiencies, and building scalable frameworks
- Comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly
- High sense of ownership, bias for action, and strong attention to detail in managing multiple priorities
- Clear and persuasive communicator who can collaborate effectively across teams and build alignment around shared goals
Responsibilities
- Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives for Sam’s Club and External Client (GoLocal) customers
- Managing the development and improvement of new and existing operational tools, reports, and customer-facing functionality by providing direction and input on business and functional requirements
- Cross-functional collaboration to improve Spark driver engagement by partnering with product management, merchandising, engineering, and other groups to drive projects
- Translating data analysis into recommendations aligned with business objectives to meet business goals
- Resolving on field escalations with regards to driver supply and metrics performance
- Directing the execution of projects, work streams, and programs by managing and modifying associated project plans
- Building engagement initiatives to ensure Spark is the platform of choice for delivery drivers
Skills
Operations Management
Last Mile Delivery
Process Optimization
Cross-functional Collaboration
Data Analysis
Project Management
Driver Engagement
Business Requirements
Performance Metrics
Escalation Resolution
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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