[Remote] Manager, Network Operations at Brightseed

The Manager, Network Operations will lead a team responsible for the activation, augmentation, maintenance, and optimization of Brightspeed’s broadband and Ethernet networks, ensuring operational excellence through management of network element lifecycle activities. This includes overseeing circuit turn-ups, network grooming, capacity upgrades, and software upgrades, as well as accountability for operational reporting, metrics, team meetings, one-on-one sessions, and performance management. The role involves collaborating with cross-functional teams to support new technology deployments, network modernization, and strategic initiatives, while promoting team collaboration and providing technical leadership. Responsibilities include managing activation and augmentation of DSLAM/OLT and Ethernet routers/switches, ensuring efficient execution of grooming and decommissioning processes, developing KPIs and analytics reporting, conducting team meetings and one-on-ones, performing management duties, balancing priorities, initiating innovative solutions, explaining complex technical information, driving process improvements, and partnering with engineering and planning teams. Occasional travel may be required.