[Remote] Manager, IT Engineering at Jobber

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Small Business ServicesIndustries

Skills

Key technologies and capabilities for this role

AutomationIT SystemsSystem ScalingTechnology ImplementationCustomer ServiceProcess Improvement

Questions & Answers

Common questions about this position

What is the team structure for the IT Engineering team?

The IT Engineering team currently consists of 3 individual contributors, and you will build, mentor, and manage this high-performing team.

What does the company culture emphasize?

Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work and other awards.

What are the key responsibilities of this role?

The role involves partnering with the Senior Manager to develop IT strategy, collaborating with senior leadership on IT needs and best practices, and building and managing the IT Engineering team.

What skills or experience are needed for this position?

The role requires recognizing the need to build highly scalable and automated solutions, leading a team with a hands-on approach to implementing and designing complex, AI-powered workflows, and using modern tools and technologies.

What is the salary or compensation for this role?

This information is not specified in the job description.

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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