Manager, Customer Research & Analytics at Johnson & Johnson

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmaceuticals, MedTechIndustries

Requirements

University degree required, preferably in Business, Analytics or other quantitative discipline
MBA is an asset
Minimum of 5 years of professional experience in relevant areas
Apply internal consulting skills including consultative listening, problem-solving (inferred from incomplete description)

Responsibilities

Shaping the strategic direction of therapeutic areas by synthesizing diverse data sources to generate actionable insights and recommendations that align with business partner objectives
Demonstrating deep understanding of syndicated data (IQVIA), patient data (i.e. PSP), and customer engagement data by performing accurate, credible analysis that leads to specific recommendations for optimizing go-to-market strategies and enhancing pre-launch planning decisions
Leading insights generation plan & budget, design and execute primary and secondary Market Research initiatives to meet business insights needs
Development of patient-based, line-based and/or demand forecasts for pipeline products, supporting global and local forecasting needs in a timely manner and within budget constraints
Developing insight-based market assumptions, analyses and scenario planning
Acting as an expert regarding pre-launch insights, competitive differentiation for market landscape shaping, customer profiling for new business
Collaborating with external vendors and internal business partners to maintain and update patient and sales based forecast models for promoted products
Actively cultivating strong, positive, internal partnerships with cross-functional and cross-border business partners, including global insights, competitive intelligence, finance, medical affairs, regulatory, market access, commercial and other key functions
Overseeing the development and maintenance of dashboards to support key performance indicators, verifying the accuracy of the data and acting as liaison with platform partners in identifying and resolving problems
Championing MEE initiatives and lead and influence partners
Maintaining the highest standards of integrity and remain audit-ready with data governance and market research management

Skills

Market Research

Analytics

Data Synthesis

Insights Generation

Strategic Planning

Marketing Insights

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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