Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understand and apply Operating Principles
Own the customer experience and prioritize customers
Be knowledgeable and enthusiastic about company technology, products, and services
Work collaboratively as a team and be open to new ideas
Participate actively in the Net Promoter System (huddles, call backs, feedback)
Drive results and growth
Respect and promote inclusion & diversity
Responsibilities
Leads the execution of strategies and tactics to improve and secure commercial customer growth in privately owned multi-dwelling properties/communities
Builds and maintains a targeted sales approach by conducting in-depth research and analysis of territories
Partners to identify and market to small and mid-sized businesses that are currently served by competitors
Works with developers and builders to secure right of entry and easement agreements
Manages the launch or renewal of cable television, telephone and internet services at the properties
Acquires right of access agreements and bulk service agreements as applicable
Establishes partnerships and coordinates efforts with other internal organizations to ensure maximum effectiveness of the sales organization
Works with audit and direct sales to coordinate audits and maintenance of bulk and individual complexes
Assists in the development of the annual budget and oversees the analysis of revenue projections to determine affect on cable systems and contracts
Manages outreach initiatives including presentations, meetings and social activities with builders, developers and the general community
Directs and develops Supervisors and Representatives in the field sales, inside sales and sales support areas
Tracks, measures and audits team results and accurately forecasts revenue and unit numbers
Develops, plans and coordinates seminars, sales incentive plans and other strategies to achieve business unit objectives
Other duties and responsibilities as assigned
Responsible for managing Commercial Development Sales unit's efforts to maximize sales revenue and meet corporate objectives, assist with execution of strategies to increase and retain commercial accounts, manage contracts for new and existing accounts, and oversee outreach activities
Skills
Sales Management
Business Development
Account Management
Contract Negotiation
Market Research
Territory Analysis
Partnership Building
Customer Acquisition
Bulk Service Agreements
Telecom Sales
Comcast
Comcast Corporation is a global media and technology company.