Manager, Billing Operations - Oversight & Automation at Walmart

San Bruno, California, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Digital AdvertisingIndustries

Requirements

  • Master or Bachelor’s degree in business, finance, accounting, or data analytics related areas
  • 5+ years’ experience in different aspects of billing functions or accounting
  • Retail media experience (preferred)
  • Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL)
  • Experience with ERP or billing systems
  • Strong data reconciliation and variance analysis skills

Responsibilities

  • Identify, prioritize, and implement automation initiatives to eliminate manual processes, reduce errors, and enhance operational efficiency
  • Collaborate with Product, Data, and Engineering teams to deliver system improvements and integrations supporting billing accuracy and data continuity
  • Serve as a bridge between Billing and Product teams for all reporting and process improvement projects
  • Lead business readiness efforts for system migrations (e.g., PIO to OMS) and ensure billing and reporting integrity during transitions
  • Conduct root cause analysis on recurring billing errors or delays and define actionable solutions
  • Translate operational pain points into technical requirements, test new tools, and measure automation ROI
  • Develop business requirements documentation (BRDs) for system enhancements and ensure successful deployment through UAT
  • Analyze trends in disputes, variances, and audit findings to recommend systemic process or policy enhancements
  • Facilitate knowledge-sharing sessions and build standard operating procedures to strengthen internal controls and data literacy
  • Champion a continuous improvement culture within the Billing team by facilitating workshops, documenting learnings, and promoting best practices
  • Own the end-to-end ad product setup process for billing, ensuring every new product is properly configured in systems to enable accurate invoicing
  • Ensure smooth billing for all new initiatives or product launches, validating data flows, mapping, and invoicing readiness prior to go-live
  • Act as the Subject Matter Expert (SME) for billing flows — supporting internal teams (Sales, Controllership, Product, Finance) with clarifications, documentation, and training on billing implications
  • Perform additional job-related responsibilities and duties as assigned and/or necessary

Skills

Process Optimization
Automation
Revenue Cycle Management
Billing Operations
Cross-functional Collaboration
Data Analysis
Operational Efficiency
Governance
System Improvements
Ad Product Integration

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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