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Manager, Application Support & Services
at
The Walt Disney Company
New York, New York, United States
Apply Now
Not Specified
Compensation
N/A
Experience Level
N/A
Job Type
Not Specified
Visa
N/A
Industries
Requirements
Full time employment
Basic understanding of business processes, systems, and industry requirements
Ability to document as-is and to-be business processes and system enhancements
Experience with requirements management methodology and practices
Ability to meet established quality standards
Experience with API connections and microservice architectures
Ability to develop and execute user acceptance testing (UAT) specifications
Responsibilities
Drives the timely delivery of assigned initiatives
Partners with technology implementation teams at the Studio and business stakeholders
Supports the optimization, delivery, and adoption of innovative business systems and efficient processes
Collaborates with departments from Production, Finance, Licensing, Merchandise, and other departments
Implements both off-the-shelf and custom solutions
Adheres to the established processes and requirements management methodology
Performs in the role of Application Owner in support of the Product Owners
Acts as the path of escalation for the Retail Team Product Owner
Develops and delivers new products for the Merchandise team
Manages and supports the Retail Technology Analyst to provide training, assist in the rollout, and ensure user adoption of new Retail Software
Develops and documents product requirements and business processes
Supports the maintenance and prioritization of the product backlog
Supports the project team and business stakeholders with change management
Maintains and communicates project status of applications
Facilitates and ensures successful user acceptance testing (UAT)
Ensures adoption for new company-wide products
Develops and maintains API connections between internal and external products
Identifies other opportunities for API integrations and connections
Connects and develops complex Financial Database structures
Skills
The Walt Disney Company
Leading producers & providers of entertainment and information
Website
About The Walt Disney Company
N/A
Headquarters
1923
Year Founded
N/A
Company Stage
10,001+
Employees
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