Manager, Application Support & Services at The Walt Disney Company

New York, New York, United States

The Walt Disney Company Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Full time employment
  • Basic understanding of business processes, systems, and industry requirements
  • Ability to document as-is and to-be business processes and system enhancements
  • Experience with requirements management methodology and practices
  • Ability to meet established quality standards
  • Experience with API connections and microservice architectures
  • Ability to develop and execute user acceptance testing (UAT) specifications

Responsibilities

  • Drives the timely delivery of assigned initiatives
  • Partners with technology implementation teams at the Studio and business stakeholders
  • Supports the optimization, delivery, and adoption of innovative business systems and efficient processes
  • Collaborates with departments from Production, Finance, Licensing, Merchandise, and other departments
  • Implements both off-the-shelf and custom solutions
  • Adheres to the established processes and requirements management methodology
  • Performs in the role of Application Owner in support of the Product Owners
  • Acts as the path of escalation for the Retail Team Product Owner
  • Develops and delivers new products for the Merchandise team
  • Manages and supports the Retail Technology Analyst to provide training, assist in the rollout, and ensure user adoption of new Retail Software
  • Develops and documents product requirements and business processes
  • Supports the maintenance and prioritization of the product backlog
  • Supports the project team and business stakeholders with change management
  • Maintains and communicates project status of applications
  • Facilitates and ensures successful user acceptance testing (UAT)
  • Ensures adoption for new company-wide products
  • Develops and maintains API connections between internal and external products
  • Identifies other opportunities for API integrations and connections
  • Connects and develops complex Financial Database structures

Skills

The Walt Disney Company

Leading producers & providers of entertainment and information

About The Walt Disney Company

N/AHeadquarters
1923Year Founded
N/ACompany Stage
10,001+Employees

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