Manager, AI, Document Review, and Process Automation Services at Workday

Pune, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Legal TechIndustries

Requirements

Experienced in leading teams responsible for AI-related tasks, including document and data remediation, generative AI model development, workflow creation, and document review and analysis
Strong project management skills, including the ability to scope, plan, and execute contract remediation projects, resource allocation, timeline management, and stakeholder communication

Responsibilities

Support the Delivery Services team by overseeing staffing, resource allocation, team deliverables, and project financials
Lead and motivate a team to analyze data and remediate data issues
Build AI models, review documents and assess accuracy
Configure workflow to automate the pre-signature contract lifecycle
Project Planning & Execution: Scope, plan, and execute contract remediation projects, including resource allocation, timeline management, and stakeholder communication
Oversee Document Review & Analysis Services: Manage validation and assessment of AI model output, remediation of inaccurate or incomplete data, and other document review services
Process Optimization & Playbook Development: Create and refine playbooks, guidelines, and operational documentation to streamline workflows, improve team efficiency, and drive continuous process improvement
Configuration of AI models and Workflows: Create AI prompts to support customer AI modeling and workflow configuration to automate customer’s contract processes
Project Documentation & Reporting: Maintain comprehensive documentation of all tasks and projects, ensuring that progress is accurately tracked, milestones are met, and final outcomes are clearly reported
Client Communication & Relationship Management: Engage effectively with Delivery Services team and clients to clearly understand their needs, provide regular project updates, and ensure alignment with project goals

Skills

Document Review

Process Automation

CLM

Contract Lifecycle Management

Quality Control

Workflow Configuration

Business Analysis

Legal Analysis

Customer Implementation

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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