Claims Manager
American Family Insurance Group- Full Time
- Junior (1 to 2 years)
Candidates must possess at least 5 years of claims adjusting experience, including expertise in evaluating, negotiating, and settling bodily injury claims. Experience handling complex claims, high exposure cases, serious injuries, liability investigations, and large losses is required. Familiarity with injury evaluation tools is a plus, and the ability to work closely with senior management is essential. Strong written and verbal communication skills, excellent planning and organizing abilities, and the capacity to handle conflict effectively are also necessary.
As a Major Loss Claims Adjuster, the primary responsibility is to investigate, evaluate, and handle complex to claims to conclusion. This involves reviewing claims to identify and investigate coverage and exposure issues, completing investigations when warranted, adjusting exposures as needed, and contacting insureds and claimants to continue the settlement process. The role also encompasses handling questions on coverage with reservation of rights letters and non-waiver agreements, advising the underwriting department of adverse findings, conducting independent investigations utilizing sound procedures, evaluating, negotiating, and settling bodily injury claims, and making decisions quickly with minimal supervision amidst constant interruptions and deadlines.
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