Maintenance Technician 2 - The Oaks at Nordstrom

Thousand Oaks, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

High School Diploma/GED. Associates or higher degree from a vocational school or college preferred
5-7 years of experience of hands-on facilities with an emphasis in mechanical maintenance
5+ years of experience conducting predictive and preventative maintenance procedures
5+ years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical and mechanical skills to perform facilities and equipment repairs
Able to troubleshoot basic input and output functions. Low voltage signal tracing and troubleshooting of logical devices
Able to work without supervision and appropriately meet multiple deadlines
Ability to communicate effectively and comfortably with all organizational levels. Must include written and verbal skills
Strong dedication to supporting facility by working in a team environment

Responsibilities

Lead and perform both on demand and planned monthly, quarterly, semi-annual, and annual Preventive Maintenance on all critical and non-critical equipment
Troubleshoot electrical and mechanical problems related to all Store Operations
Operate and monitor building controls, critical and non-critical building systems, and associated equipment. EMCS command: Troubleshooting alarms, verifying proper building operation
Lead equipment and building rounds & readings. Responsible for identifying, mitigating, and reporting building systems and equipment malfunctions
Perform manual labor tasks such as loading, unloading, lifting, and moving materials
Assist with administrative tasks such as parts ordering, PO# creation, vendor management, and attending relevant job meetings/project meetings
Promote a safe working environment by following all safety procedures. Act as a safety champion for adherence to safety and health rules by following proper LOTO (Lock Out Tag Out), PPE (Personal Protective Equipment), ergonomics, working at heights and machine guarding
Act as face of the facilities business in place of the FM by helping to attend store meetings and vendor/project meetings. Clearly document and share notes on outcomes
Complete preventative maintenance routines with proper documentation with the ability to delegate to and mentor other technicians on system(s) accuracy
Assist FM with technical training of new employees on equipment and/or building systems
Ability to respond to location emergencies
Update the computerized maintenance management system (CMMS) as necessary to maintain maintenance procedure and accurate equipment historical records. Maintain adequate parts inventory and order items as necessary
Communicate, coordinate, and assist in work with outside contractors, vendors, and Property Managers/Landlords
Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety
Support the Facility Manager to ensure stores are ready for business daily, including HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems
Respond to daily break-fix and on-demand requests, advanced troubleshooting, and support in delegating generated workorders to team
Communication with Store Leadership including participating in store meetings, supporting vendor relations and assisting with administrative items such as ordering parts and setting up meetings
Mentor other technicians to grow in their roles

Skills

Key technologies and capabilities for this role

HVACVertical TransportationPreventive MaintenanceElectrical TroubleshootingMechanical TroubleshootingBuilding SystemsEMCSVendor ManagementParts Ordering

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What locations does this role support?

This position will support multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

What key skills are needed for the Maintenance Technician II role?

Key skills include troubleshooting electrical and mechanical problems, operating and monitoring building controls and systems like EMCS, performing preventive maintenance, and leading equipment rounds and readings.

What leadership responsibilities does this role have?

The role involves leading a team, mentoring other technicians, delegating work orders, and acting as a safety champion while supporting the Facility Manager.

What makes a strong candidate for this position?

Strong candidates have experience troubleshooting HVAC, electrical, and mechanical systems, leading preventive maintenance, mentoring technicians, and communicating effectively with store leadership and vendors.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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