[Remote] Facilities Coordinator at Saltbox

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Logistics, E-commerceIndustries

Requirements

2–4 years of experience in facilities coordination, property management, or operational support
Understanding of building operations to keep them safe, functional, and well-organized
Thrive in structured environments; detail-oriented, deadline-driven, and able to juggle multiple priorities
Experience with ticketing or CMMS systems (e.g., ServiceChannel, Fexa, UpKeep, Hippo) and comfort with Google Workspace or Microsoft Office; ability to quickly learn new systems
Confident communication with vendors, facility teams, internal stakeholders, and service partners; ability to translate technical issues into simple, actionable language
Proactive, curious, and solutions-oriented problem-solving mindset
Must live near a Saltbox city (Atlanta, Washington DC, Dallas, Phoenix, Los Angeles) to support facilities

Responsibilities

Serve as the first point of contact for all facility-related requests and service tickets
Prioritize, assign, and track work orders through the facilities ticketing system
Ensure timely responses and resolutions for maintenance, repair, and service needs
Communicate updates with stakeholders and escalate critical issues when appropriate
Identify recurring issues and partner on long-term solutions
Maintain standardized workflows for ticket intake, assignment, and closure
Monitor queue performance and uphold service-level expectations
Recommend improvements to enhance speed, clarity, and consistency
Build and distribute weekly reports summarizing ticket trends and vendor performance
Support rollout of new ticketing systems or process updates
Audit and maintain all facility documents: layouts, vendor sheets, asset logs, warranties, permits, and more
Build and standardize digital and physical file structures across all locations
Maintain accuracy of facility records and ensure easy access for teams
Update location binders, shared drives, dashboards, and printable vendor lists
Support the onboarding of new Saltbox locations
Schedule, manage, and verify vendor work for maintenance, repairs, and inspections
Maintain vendor lists and ensure compliance with insurance and safety requirements
Source new service providers when gaps arise
Manage quarterly vendor contact list updates
Track and report on facility KPIs, including ticket response times, backlog, and preventive maintenance
Support budget tracking, invoice processing, and cost monitoring
Assist with safety checks, audits, and compliance initiatives
Provide administrative and operational support to the Facilities Manager

Skills

Facilities Management

Ticket Systems

Vendor Coordination

Workflow Management

Issue Resolution

Documentation

Asset Management

Reporting

Process Improvement

Service Level Agreements

Saltbox

Micro-warehousing and coworking spaces for entrepreneurs

About Saltbox

Saltbox offers micro-warehousing units that range from 500 to 2,000 square feet, designed for entrepreneurs who focus on physical goods rather than digital applications. These units are complemented by traditional coworking spaces that include private offices, conference rooms, and community areas. The micro-warehousing units provide a functional and private environment for builders, makers, artists, and sellers, catering specifically to those who take risks in their business ventures. Unlike competitors that may focus solely on traditional office spaces or large warehouses, Saltbox emphasizes a blend of warehousing and coworking, creating a supportive community for those in the physical goods sector. The goal of Saltbox is to empower entrepreneurs by providing them with the space and resources they need to grow their businesses.

New York City, New YorkHeadquarters

2019Year Founded

$47.5MTotal Funding

SERIES_BCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Professional Development Budget

Risks

Increased competition in co-warehousing could dilute Saltbox's market share.

Scaling operations post-Series B funding may lead to inefficiencies.

Acquisition of a medical office building may divert focus from core business.

Differentiation

Saltbox is a pioneer in co-warehousing, offering integrated logistics services.

Expertise in Experience API positions Saltbox as a leader in corporate training solutions.

Saltbox's Wax LRS provides advanced analytics for data-driven Learning & Development.

Upsides

Saltbox's Parsel platform targets the growing ecommerce shipping market.

Series B funding of $35M supports expansion and innovation in co-warehousing.

Hybrid work models increase demand for Saltbox's flexible coworking solutions.

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