Lifecycle Associate at DraftKings

Las Vegas, Nevada, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Gaming, Technology, Sports BettingIndustries

Requirements

Bachelor's degree in a related field and at least 1 year of experience in a client-facing role
An analytical and solutions-focused mindset to achieve results for our customers
Adaptability in a fast-paced, highly collaborative, and entrepreneurial environment
Willingness to travel and work nights and weekends
Must be able to obtain and maintain required State Gaming Licenses

Responsibilities

Engage with high-potential players through a variety of communication channels while creating strong, authentic relationships
Effectively evaluate a player's potential for placement in the DraftKings VIP Program
Assist in developing and optimizing strategies for player engagement and qualification
Compile feedback to support improvements to the onboarding process that will continue to promote a positive player experience
Contribute to business acquisition efforts for new state product launches

Skills

Key technologies and capabilities for this role

Customer ServiceClient EngagementPlayer Relationship ManagementAnalytical MindsetVIP Program ManagementPlayer OnboardingBusiness AcquisitionState Gaming Licenses

Questions & Answers

Common questions about this position

What is the salary range for the VIP Lifecycle Associate position?

The US base salary range for this full-time position is $54,400 - $68,000 USD, plus bonus, equity, and benefits as applicable. Individual pay within the range is determined by work location, job-related skills, experience, and relevant education or training.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What qualifications and skills are required for this role?

Candidates need a Bachelor's degree in a related field and at least 1 year of experience in a client-facing role. Key skills include an analytical and solutions-focused mindset, adaptability in a fast-paced collaborative environment, and willingness to travel and work nights/weekends.

What is the work environment like at DraftKings?

The environment is fast-paced, highly collaborative, and entrepreneurial, with teams energized by innovation and embracing emerging technology like AI.

What makes a strong candidate for the VIP Lifecycle Associate role?

Strong candidates have a Bachelor's degree, 1+ years in client-facing roles, an analytical solutions-focused mindset, and adaptability to fast-paced collaborative settings, plus willingness to travel and work flexible hours. Experience supporting customer relationships and business strategies is ideal.

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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