[Remote] Lien Specialist HYBRID at Republic Services

United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Addresses moderately complex customer complaints
Responds to customer calls on a variety of issues, including delinquency notices, past due bills, and payment arrangements
Exceeds customer service expectations when responding to customer calls
Interprets and effectively communicates county ordinance and account history to customers
Researches and effectively utilizes information regarding ownership history of properties
Works with third party collection companies via telephone and email
Prepares required legal papers for recording
Monitors payment programs
Returns all internal/external calls, emails and faxes in a timely manner
Logs information about customer service interactions into systems; updates in a timely and accurate manner
Perform other job-related duties as assigned or apparent