Leasing Manager | The Milton at Twinbrook Quarter at B. F. Saul Company

Rockville, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property ManagementIndustries

Requirements

Minimum of three (3) years of experience in sales or marketing in retail, multifamily, or hospitality
Minimum of two (2) years of luxury customer service experience
Strong customer service skills
Ability to read and write English fluently
Ability to accurately perform basic to intermediate mathematical functions
Ability to interact with residents/guests in a luxury customer service manner
Knowledge of Yardi and CRM
Knowledge of Fair Housing laws
Core competencies: Excellence (commitment to continuous improvement, innovation, high standards), Ethics (integrity, peer respect, fairness, strong work ethic), Results (going above and beyond for exceptional results)
Core job competencies: Excellence (respect for people, company values, maintaining respectful/diverse/inclusive environment, cooperation, high performance/ethical standards), Sales Ability (customer-focused selling to achieve/exceed sales goals), Planning & Organization (devising action plans, managing time/resources), Follow-up (timely procedures on activities), Initiative (spotting opportunities)

Responsibilities

Provide superior customer service to all prospective residents
Lead the Leasing team to achieve sales goals
Lead the sales team to peak performance
Develop sales and marketing strategies that increase traffic, maximize closing ratios, and achieve/exceed budgeted occupancy
Respond to web leads and telephone inquiries
Conduct site tours
Effectively show, lease, and move in prospective residents
Lead motivational monthly leasing programs guided by goals to achieve optimum performance
Work under the direction of the General Manager

Skills

sales

marketing

customer service

leasing

team leadership

site tours

closing ratios

occupancy management

B. F. Saul Company

Operates business-class hotels and accommodations

About B. F. Saul Company

B.F. Saul Company Hospitality Group operates a range of business-class hotels, primarily targeting business travelers while also accommodating leisure guests. They manage hotels under well-known brands like Intercontinental, Marriott, Leading Hotels of the World, Best Western, and Hilton, which helps attract a diverse clientele seeking reliable lodging. The company focuses on owning and operating these branded hotels to ensure consistent quality and service. Revenue comes from room bookings, hosting conferences and events, and offering dining and recreational services. With a dedicated team of nearly 1,400 professionals, the company emphasizes quality and teamwork in its operations, aiming to provide exceptional guest experiences.

Bethesda, OhioHeadquarters

1892Year Founded

VENTURE_UNKNOWNCompany Stage

Real EstateIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Paid Vacation

401(k) Retirement Plan

Paid Life Insurance

Tuition Reimbursement

Risks

Increased competition from boutique hotels may attract business travelers seeking unique experiences.

Remote work trends could reduce demand for business travel, impacting hotel bookings.

Significant investment in green technologies may be required to meet sustainability expectations.

Differentiation

B.F. Saul Company leverages over a century of experience in hospitality management.

The company operates under renowned brands like Marriott and Hilton, ensuring quality service.

Strategic hotel locations cater to business travelers attending conferences and meetings.

Upsides

Growing demand for sustainable practices aligns with B.F. Saul's commitment to quality service.

'Bleisure' travel trend offers opportunities for extended stay packages and increased revenue.

AI and IoT integration can enhance guest experiences and operational efficiency.

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