Learning Design Professional II

Employment Type

Full time

About the Role

Become a part of our caring community and help us put health first. The Learning Design Professional II analyzes and organizes content, designs solutions, and assists in writing all training content development for the Member Services alignment. This individual partners with Senior Learning Design Professionals to analyze learning needs and provide input for course content, proposes and participates in developing business solutions.

This individual writes effective learning objectives and coordinates performance assessments to measure training effectiveness for our training programs. This individual ensures course materials are current and relevant to training needs. This person supports, maintains, and completes all process and resource updates. This person is responsible for scheduling and performing maintenance reviews on all training modules and tools to ensure consistency with business and compliance requirements.

This individual tracks, documents, and analyzes all changes made to resources, as well as assessing training programs effectiveness by reviewing learner's engagement levels, proficiency testing, and job performance improvement. This person develops basic online learning material and remote instructor-led training courses and designs and develops learning and conceptualization solutions for both new hire and existing associates to support role-based organizational needs.

Key Responsibilities

• Develops basic online learning material and remote instructor-led training courses.
• Designs and develops learning and conceptualization solutions for both new hire and existing associates to support role-based organizational needs.
• Uses collaborative tools to facilitate learning and meets established expectations while taking responsibility for achieving results.
• Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes.
• Sees opportunities to contribute and takes the initiative to create solutions.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures and exercises considerable latitude in determining objectives and approaches to assignments, increasing the organization’s overall performance, learners speed to proficiency, and reducing patient and compliance risks.

Required Qualifications

• Bachelor's Degree
• Minimum 3 years of technical experience and/or instructional design experience
• Progressive business and analytics experience with a focus on learning strategies and adult learning theories
• Must be committed to contributing to an organization focused on continuously improving member and associate experiences
• Experience using a wide variety of instructional designing tools to effectively create and develop content to a wide audience
• Prior work experience with instructional design and learning modules or materials to increase content conceptualization
• Proficiency utilizing Microsoft Office applications
• Prior work experience working with the ADDIE model or similar instructional design models
• Excellent communication skills, communicating effectively with leaders, team members, learners, and other associates in the organization.

Work-At-Home Requirements

• At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Associates who live and work from Home in the states of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment.