Lead Vendor Management Services at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

TelecommunicationsIndustries

Requirements

Proven experience developing and implementing quality management systems for vendor oversight
Strong negotiation skills with a track record of securing favorable vendor contracts and agreements
Advanced analytical and reporting skills, with proficiency in dashboard development and performance metrics
Ability to lead performance reviews, drive corrective actions, and manage high-stakes vendor relationships
Experience collaborating across sourcing, procurement, and cross-functional teams to deliver results
Demonstrated ability to resolve complex issues and provide strategic insights to senior leadership
5+ years of related vendor management, procurement, or supply chain experience (required)
Recognized expertise in managing vendor performance and leading strategic projects
Experience influencing executive decisions and implementing long-term plans
Proven ability to mentor staff and collaborate with senior leadership
Bachelor’s degree (BS/BA) desired
Professional certification in vendor management, supply chain, or related field required in some areas

Responsibilities

Oversee the asset recovery process, developing monetization and recycling strategies through vendor management and cross-functional collaboration
Design and implement Quality Management Systems (QMS) to monitor and elevate vendor performance, supporting continuous improvement and contractual compliance
Deliver clear, actionable analysis by publishing monthly performance reports and executive dashboards, providing essential insights for decision-makers
Lead regular performance meetings with suppliers, identify performance gaps, establish corrective actions, and track progress toward resolution
Collaborate closely with sourcing leads and cross-functional teams to align performance measures with contract terms and organizational objectives
Identify and escalate critical performance issues, develop solutions to complex challenges, and contribute to the ongoing development of organizational strategies
Mentor less experienced team members and champion best practices across the vendor management function

Skills

Vendor Management

Quality Management Systems

Performance Analysis

Executive Dashboards

Asset Recovery

Monetization Strategies

Recycling Strategies

Contract Compliance

Cross-Functional Collaboration

Sourcing

Performance Reporting

Corrective Actions

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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