Lead Strategic Accounts 3 APS at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

Bachelor’s degree (BS/BA) desired
8+ years of related sales experience
Senior-level sales representative with advanced understanding of sales principles, practices, products, and services
Ability to manage large, complex sales with light supervision
Responsible for higher-than-average sales quota or territory
Effective communication skills
Advanced data analysis skills
Extensive experience and problem-solving skills
Ability to introduce new products, lead training, and mentor colleagues

Responsibilities

Identify, build, and maintain long-term client relationships; understand needs, utilize consultative skills to close sales, ensure satisfaction and loyalty, and deliver tailored presentations
Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, meeting or exceeding revenue targets
Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge
Develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities
Support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues
Meet with customers and engage in sales activities at customer sites
Communicate with customers via phone, teleconference, e-mail, etc., related to proposed solutions/sales
Travel to/from customer premises for sales activities
Provide subject matter expertise on technical sales issues
Advise customers on suitability of products based on technical needs
Prepare proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales
Research/develop solutions with AT&T external partners, including design/engineering
Research customer business/industry to identify new sales opportunities
Drive revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers’ strategic business priorities

Skills

Sales Strategy

Account Management

Client Relationship Management

Consultative Selling

Revenue Growth

Market Analysis

RFP Response

Customer Dispute Resolution

Cybersecurity Sales

Fiber Optics

Wireless

Cloud

IoT

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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