Lead - Service & Selling, Nike Unite Koshigaya at Nike

Saitama, Saitama, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Apparel, SportswearIndustries

Requirements

Passion for the Nike brand and sports, along with product knowledge
Retail sales and team leader experience (employment type not specified)
Knowledge of retail and apparel, sensitivity to trends and fashion
Leadership ability and execution power to involve and lead others
Problem-solving ability and capacity to make decisions responsibly
High communication skills and ability to build smooth relationships with others
English skills preferred (daily conversation level, e.g., TOEIC 470 or equivalent)
Ability to embody customer service experiences that convey the appeal of sports, balancing customer satisfaction and sales growth

Responsibilities

Support Head Coach, Assistant Head Coach, and Coaches to promote implementation of global and local programs for premium consumer experiences and accelerate business
Plan daily operations and short-term focus areas to support staff education and development, realizing premium employee experiences
Manage sales and training as the Service & Selling leader to ensure smooth store operations
Thoroughly enforce Nike policies and regulations to execute excellent store operations
Lead execution of strategic plans by proactively making proposals
Collaborate with related departments in the store to coach staff
Understand team priorities and lead specific actions on the front lines through customer service to improve customer satisfaction and KPIs (e.g., Conversion, UPT, customer satisfaction)

Skills

Retail Sales

Team Leadership

Customer Service

Staff Training

KPI Management

Problem Solving

Communication

Nike Brand Knowledge

Apparel Trends

Store Operations

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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