Lead Retail Associate - NIKE (Delhi) at Nike

New Delhi, Delhi, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

NoVisa

Retail, ApparelIndustries

Requirements

High school diploma or equivalent
3 years of retail experience
Ability to communicate in English
Basic computer skills, including Microsoft Office knowledge
Ability to work evenings, weekends, and holidays as needed
Physical requirements: ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time

Responsibilities

Deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting
Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
Maintain knowledge of all store departments and perform all activities of associates, in addition to handling more complex transactions or customer service situations
Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
Seek ongoing training and education to further develop expertise
Assist Managers in conducting formal onboarding and training programs for associates
Assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates
May have keyholder responsibilities

Skills

Key technologies and capabilities for this role

Customer ServiceSales TechniquesProduct KnowledgeCashier DutiesShipping and ReceivingMicrosoft OfficeLoss PreventionOnboardingTraining

Questions & Answers

Common questions about this position

What is the location for this Lead Retail Associate position?

The position is based in Delhi, and no relocation package will be provided.

What are the minimum qualifications for this role?

Candidates need a high school diploma or equivalent, 3 years of retail experience, ability to communicate in English, and basic computer skills including Microsoft Office knowledge.

What are the physical requirements for this job?

The role requires the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time.

What is the work schedule like for this position?

You must be able to work evenings, weekends, and holidays as needed.

What is the company culture like at Nike Retail?

You'll be working in a great team environment with access to the latest Nike products and apparel, along with a compensation and benefits package that's among the best around.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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