Lead Digital Product Manager - Platform
HumanaFull Time
Expert & Leadership (9+ years)
Canada, Kentucky, United States
Candidates must have 7+ years of product management experience with a strong blend of technical intuition and customer empathy. A service-oriented mindset, comfort with abstraction and component architecture, and a proven ability to translate complex needs into scalable solutions are essential. Experience working in a fast-moving, high-growth environment with a data-driven and Agile mindset, along with excellent communication skills for collaboration with various teams and stakeholders, is required.
The Lead Product Manager will own the core user-facing application, platform components, and frameworks that support products and implementations. This role involves enhancing core user-facing features to drive agentic innovation and simplify user experience, supporting core trust initiatives for privacy, accessibility, and compliance, and leading complex, cross-team initiatives from concept to customer success. Responsibilities also include partnering closely with Customer Success and Solutions Engineering, and collaborating with design, engineering, and architecture teams to balance speed, scalability, and user experience.
Conversational marketing and sales automation platform
Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.