Lead Product Manager, Education

Position Overview

As the Lead Product Manager for Education, you will define and drive the strategy for Zoom’s education solutions. Your work will enable millions of educators, students, and administrators to thrive on our AI-first platform. You’ll lead cross-functional initiatives and collaborate closely with engineering, design, and go-to-market teams. Together, you’ll deliver innovative, user-centric experiences across K–12 and Higher Education. By leveraging AI, video, voice, and Zoom Workplace suite of products, you’ll help shape more engaging and effective learning environments. This high-impact role blends strategic thinking with data-driven decision-making. You’ll also engage directly with customers and education partners to evolve our offerings and represent Zoom in the broader education community.

About the Team

You’ll be part of a collaborative, mission-driven team that’s passionate about using technology to improve education. We work quickly, support one another, and are deeply committed to solving meaningful problems for learners and educators around the world. The team values innovation, curiosity, and continuous learning, and your contributions will directly influence how Zoom supports modern teaching and learning on a global scale.

Responsibilities

• Developing and owning the overarching product vision and strategy for Zoom's education offerings.
• Creating a roadmap that integrates Zoom’s core capabilities to meet the unique needs of the global education market.
• Driving AI-powered innovation by leveraging Zoom’s AI Companion and emerging technologies to create more personalized, accessible, and impactful learning and teaching experiences.
• Becoming the company’s go-to expert on the EdTech landscape and underlying technologies, including AI, while analyzing competitors and identifying opportunities for differentiation.
• Translating deep user insights into clear product requirements, user stories, and user experiences.
• Partnering closely with engineering, design, and data teams to deliver high-quality, global, and scalable solutions in an agile environment.
• Driving adoption and growth of Zoom products among education users.
• Leading LMS integrations of Zoom products to meet users where they are.

Requirements

• 10+ years of product management experience with a proven track record of launching and scaling successful products.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field.
• Product management experience with enterprise-grade SaaS or UCaaS platforms, external partnerships, and integrations.
• Experience in the Education Technology (EdTech) sector and a deep understanding of the unique needs of K–12 and/or Higher Education users is advantageous.
• Experience with Learning Management Systems (LMS) like Canvas, Blackboard, Moodle, or D2L.
• Ability to think strategically to craft a long-term vision while managing the details of a complex product roadmap and aligning cross-functional teams to execute effectively.
• Exceptional communication skills, with outstanding written, verbal, and presentation skills that resonate with both technical and non-technical audiences.
• Understanding of educational privacy and compliance standards such as FERPA, COPPA, and WCAG accessibility is advantageous.
• Ability to leverage user insights and data to guide product decisions and continuously improve the education experience on Zoom.

Compensation

• Salary Range: $146,700 - $339,300
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. There may be a different range for candidates in this and other locations due to Zoom's location-based compensation structure.

Employment Type

Full time

Location Type

(Information not provided)