Lead Product Designer - Enterprise

Position Overview

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Fetch is building a platform that reshapes how brands and consumers connect in the marketplace. America's Rewards App is used by millions of people monthly, allowing them to earn rewards for purchasing brands they love. Fetch empowers consumers to live rewarded throughout their day, having delivered over $1 billion in rewards and earned over 5 million five-star reviews. The company is backed by investors such as SoftBank, Univision, and Hamilton Lane, and partners with a wide range of brands. Fetch fosters a people-first culture focused on trust, accountability, and innovation, encouraging employees to challenge ideas, think bigger, and bring fun to their work. Fetch is recognized as one of America's Best Startup Employers by Forbes for two consecutive years.

The Fetch Product Design team is responsible for all design aspects within the Fetch enterprise and internal applications, encompassing user experience design, creative direction, and production. Their objective is to deliver enjoyable experiences that users and partners value highly.

Fetch is seeking experienced Lead Product Designers to join their team. In this role, you will work within a focused, balanced team, leading initiatives that measurably improve people's lives. You will also guide the team's culture through mentorship and thought leadership, and help Fetch advance by integrating user-centered practices across the organization.

Product Designer Profile

Product designers at Fetch are expected to be:

• Risk-takers: Willing to take risks and not play it safe, with ample room for failure.
• Endlessly curious: Always asking "why" and tirelessly seeking innovative solutions.
• Expert collaborators: Comfortable working with executive stakeholders, teammates, non-technical colleagues, and fellow designers.
• UI craftspeople: Possess a keen eye for detail and aesthetics, with impressive mobile app work.
• Radically scrappy: Thrive in ambiguity, resourceful in getting what's needed to move forward, and capable of getting things done.
• Team-players: Value team dynamics and avoid ego-driven behavior.

Expected Progress

By Month 3:

• Regularly launch designs to production.
• Become intimately familiar with the Fetch app and enterprise systems.
• Integrate within your team, understanding its focus, goals, and KPIs.
• Develop strong working relationships with your team, Product Owner, Tech Lead, and key cross-functional stakeholders.
• Lead design critiques of your work with stakeholders and peers.
• Collaborate with other design leads on Design Operations initiatives.
• Run small research studies.
• Mentor other designers.

By Month 6:

• Influence and make decisions within your team.
• Explore the unknown through research to identify untouched or undiscovered opportunities.
• Contribute to a long-term vision (6+ months) for your collective.

By Year 1:

• Influence decisions outside of your team for the broader organization.
• Thrive in ambiguity within your team and the larger organization.
• Actively drive research activities.
• Consistently launch into production and iterate on ongoing work.

Requirements

• 8+ years of relevant experience.

Company Information

Fetch is an equal employment opportunity employer.