Solace Health

Lead Platform Engineer

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, BiotechnologyIndustries

About Solace

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

About the Role

Solace is looking for a Lead Platform Engineer to join our fast-moving, mission-driven team. You’ll be our in-house expert on DevOps owning the strategy, architecture, and implementation of infrastructure that supports our entire engineering team. This is a hands-on, high-impact role that will empower product engineers to move fast and build with confidence, without needing to worry about what’s under the hood.

We’re seeking someone with deep AWS expertise and a passion for building scalable systems, improving developer velocity, and enabling flawless deployments across our services. You’ll lead the charge in migrating our infrastructure from Heroku to AWS, setting up isolated feature testing environments, monitoring performance, and automating anything that gets in the way of speed and reliability.

You must be a self-starter who thrives in autonomy, leads with conviction, and collaborates tightly with product engineers to streamline workflows and keep application performance fast.

What You’ll Do

  • Own the DevOps roadmap: Architect and lead the evolution of our infrastructure, CI/CD pipelines, deployment strategies, and developer workflows.
  • Drive our AWS migration: Seamlessly transition infrastructure from Heroku to AWS with zero downtime, ensuring parity and improving reliability and observability.
  • Optimize developer experience: Build tools, abstractions, and automated systems that let software engineers focus purely on writing application code.
  • Enable isolated feature testing: Design and automate the creation/deletion of ephemeral testing environments for every feature branch.
  • Monitor and optimize performance: Set up end-to-end monitoring and alerting systems, identify performance bottlenecks, and collaborate with engineers to address them before they impact users.
  • Secure and scale: Build systems that are secure by design, highly available, and prepared for scale as we grow rapidly.

What You Bring to the Table

  • 5+ years of DevOps/Platform experience, preferably in high-growth startups.
  • Expert-level knowledge of AWS services (EC2, ECS, Lambda, CloudFormation, RDS, CloudWatch, etc.) and a track record deploying applications in production environments.
  • Strong background in setting up CI/CD pipelines (e.g., GitHub Actions).
  • Deep focus on developer enablement. You love removing friction, automating everything, and making tools a breeze to use.
  • Experience implementing and scaling monitoring tools/APMs.
  • Familiarity with Heroku and experience leading large-scale migrations from PaaS to IaaS.
  • Fluency in scripting/automation (e.g., Bash, Python, Terraform).
  • Clear communicator who can explain infrastructure tradeoffs and proactively support engineers.

Our Tech Stack

  • Frontend: React / Next.js
  • Backend: Node.js / NestJS
  • Database: PostgreSQL, Redis
  • Infrastructure: Heroku (With plans to migrate to AWS)

Employment Type

  • FullTime

Location Type

  • Remote

Skills

AWS
DevOps
Infrastructure
Scalable Systems
Developer Velocity
Automations
Heroku
Monitoring
Performance Tuning
Cloud Migration

Solace Health

Personalized healthcare advocacy and management services

About Solace Health

Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.

Redwood City, CaliforniaHeadquarters
2022Year Founded
$13.6MTotal Funding
SERIES_ACompany Stage
HealthcareIndustries
51-200Employees

Benefits

Remote Work Options
Company Equity

Risks

Increased competition from emerging digital health platforms may dilute market share.
Potential data privacy concerns could impact Solace Health's operations.
Rising operational costs may affect Solace Health's profitability.

Differentiation

Solace Health connects patients with expert healthcare advocates, enhancing personalized care.
The platform offers secure storage for all care details and communications.
Solace Health provides tools and resources to advocates at no cost, boosting their efficiency.

Upsides

Increased demand for telehealth services boosts Solace Health's business model.
The rise of personalized medicine creates opportunities for Solace Health's advocacy focus.
Growing healthcare consumerism aligns with Solace Health's mission to empower clients.

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