Lead Operations I Jefe de Operaciones – NFS Lerma at Nike

Lerma, Mexico, Mexico

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, SportswearIndustries

Requirements

At least 18 years old
Preferably 1 year of experience in retail stores or customer service
Flexibility to work nights, weekends, and holidays based on store needs
Ability to use customer service authentically to ensure customers feel seen and understood
Capacity to learn and train on the latest products and technologies
Physical requirements: ability to bend, squat, stretch, climb ladders, and stand for prolonged periods (with or without reasonable accommodations)

Responsibilities

Show enthusiasm, excitement, and knowledge of NIKE products and services to better meet customer needs
Display positive attitude and passion to team members and customers every day
Lead by example and provide consistent service aligned with Nike's service principles to bring customer experiences to life
Make customers feel welcome, cared for in their wants and needs, and exceed their expectations in every phase of their experience
Follow rules, be professional, demonstrate integrity, reliability, and kindness
Operate the cash register, send and receive products, stock products, clean, and prepare visual displays (with or without accommodations)
Attend store events to support team members

Skills

retail operations

customer service

team leadership

inventory management

client guidance

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

Land your dream remote job 3x faster with AI

Try Jobo Free