Lead HVAC Service Technician at Marick Mechanical

Millbury, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HVAC, Home ServicesIndustries

Requirements

EPA Universal Certification (Required)
Minimum 3 years of residential HVAC Service Technician experience
Live within 40 miles of Millbury, MA
Oil Burner License (Preferred)

Responsibilities

Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Diagnose and repair heating and cooling systems
Educate and assist customers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient, or underperforming systems
Understand service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well-inventoried truck
Participate actively in all training exercises, morning meetings, trade shows, and retreats
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, time cards, curbside feedback, and option sheets

Skills

Key technologies and capabilities for this role

EPA Universal CertificationResidential HVACHVAC DiagnosisHVAC RepairOil Burner LicenseTroubleshootingCustomer ServiceSalesMentoringInventory Management

Questions & Answers

Common questions about this position

What is the pay range for the Lead HVAC Service Technician position?

The salary is $35 to $45 per hour based on skills and experience, plus performance pay.

Is this position remote or onsite, and are there location requirements?

This is an onsite full-time position, and applicants must live within 40 miles of Millbury, MA.

What are the key requirements for this role?

Candidates need EPA Universal Certification, a minimum of 3 years of residential HVAC Service Technician experience, and an Oil Burner License is preferred.

What benefits does the company offer?

Benefits include competitive pay with performance incentives, medical insurance (company pays a portion for health, dental, vision), PTO with a floating day, 401k with 4% match, company truck and gas card, technology tools, paid training, team building events, and advancement opportunities.

What makes a strong candidate for this position?

A strong candidate has EPA Universal Certification, at least 3 years of residential HVAC experience, lives within 40 miles of Millbury, MA, and preferably holds an Oil Burner License, along with skills in customer rapport, troubleshooting, and mentoring apprentices.

Marick Mechanical

Building solutions and mechanical services provider

About Marick Mechanical

Marick Mechanical is a full-service building solutions provider. We specialize in helping building owners and managers control or reduce operating and maintenance costs. Our branch locations include Des Moines, Omaha, Sioux City and Wichita, as well as additional satellite offices in multiple states. We have multiple office locations which includes Des Moines IA, Omaha NE, Wichita KS and Sioux City IA. Our in-house team includes sales, design, engineering, service and installation departments that will get the job done right for you. 24/7 emergency services included as well. When you call, we answer.

138 Jefferson Ave, Des Moines, IA 50314, USAHeadquarters

1974Year Founded

VENTURE_UNKNOWNCompany Stage

11-50Employees