Bachelor’s degree in Human Resources, Business Administration, or related field
PHR or SPHR certification preferred
5+ years of progressive HR experience with a focus on employee relations
Experience conducting investigations
Responsibilities
Lead complex employee relations efforts, including investigations, conflict resolution, and performance management; partnering with Legal where necessary
Drive cross-functional collaboration with Legal to co-develop risk mitigation protocols, ensure consistent interpretation of policies, and manage high-risk cases with legal implications
Provide coaching and guidance to managers and HRBPs on employee relations best practices and policy interpretation
Design and pilot new approaches to performance management and corrective action that are equitable, scalable, and legally sound. Champion continuous improvement through feedback loops and benchmarking
Own the development of ER reporting initiatives and analytics tools to identify trends in performance management and discipline. Analyze trends and use insights to inform policy changes and training needs
Ensure compliance with federal, state, and local employment laws and regulations
Provide guidance and escalation support to ER Partners. Ensure consistency in case handling and documentation across the team
Contribute to the development of a positive employee experience through fair and consistent practices
Lead the ongoing review, update, and maintenance of the employee handbook, ensuring alignment with current employment laws, organizational policies, and HR best practices; collaborate with Legal, Compliance, and HR stakeholders to ensure clarity, consistency, and accessibility
Manage day-to-day execution of involuntary separation cases, ensuring timely and compliant handling of all steps in the process
Partner with HRBPs to support the selection process for impacted employees, providing ER perspective on risk and fairness
Review and validate termination packets for accuracy, consistency, and compliance with internal policies and external regulations
Coach and support managers in preparing for and conducting termination conversations, including scripting and delivery best practices
Identify and escalate complex or sensitive cases to the Sr. Manager of ER for further review and guidance
Maintain detailed documentation of all separation cases, ensuring audit readiness and data integrity
Contribute to the development of ER team resources, including training materials and process guides