[Remote] People Experience Advisor at Placemakr

Remote

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Real Estate, Property ManagementIndustries

Requirements

Previous people leadership and HR experience
Self-starter who thrives in a dynamic, fast-paced environment
Empathy, professionalism, and clear communication skills
Ability to work remote-first with reliable Wi-Fi and access to a workspace
Willingness to travel to property locations as needed
Ability to work CST or EST hours and/or be located in a region local to current properties (San Antonio/Austin, Atlanta, Huntsville, Salt Lake City, Washington DC/Maryland/Virginia, Nashville, New York)

Responsibilities

Provide guidance and support to property leaders (from line-level managers to General Managers) on daily people-related matters including performance issues, disciplinary actions, conflict resolution, leadership or team transitions, etc
Serve as the primary point of contact for non-managerial property team members across the organization, resolving and/or providing guidance on daily matters including performance, development, team conflict or similar matters
Conduct thorough and unbiased intake meetings and investigations for entry-and-mid-level severity employee relations issues
Present findings and recommendations to appropriate PX and Operations leadership, ensuring compliance with all legal, safety, service and operational expectations
In partnership with property leadership, review, revise and/or draft disciplinary actions for performance, policy or behavioral-related violations
Act as People Experience subject matter expert, ensuring property team members feel supported, heard, and empowered
Provide hands-on guidance through onboarding, performance conversations, conflict resolution, investigations, and data-driven reporting to ensure compliance and continuous improvement

Skills

Key technologies and capabilities for this role

HR AdvisoryEmployee RelationsCompliancePeople OperationsProblem SolvingGuest ExperienceTeam Support

Placemakr

Online platform for making reservations

About Placemakr

Placemakr provides an online booking platform that allows users to make reservations for various services, including restaurants, hotels, and appointments. The platform features a clean and modern design, making it easy for customers to navigate and book services with a prominent 'Book Now' button. It targets both individuals and businesses looking for an efficient booking process. Placemakr operates by charging businesses a fee for using its platform, which helps streamline their booking management and attract more customers. The goal of Placemakr is to simplify the booking experience for users while offering valuable services to businesses across different industries.

Washington, District of ColumbiaHeadquarters

2017Year Founded

$183.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, FintechIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Phone/Internet Stipend

Stock Options

Performance Bonus

Risks

Rapid expansion in Texas may strain operational resources and lead to management inefficiencies.

Integration of Amazon's technology may face challenges related to data privacy and security.

New brand concepts like 'Hosted by Placemakr' may dilute core offerings and confuse customers.

Differentiation

Placemakr offers pop-up hotels in luxury apartment buildings, blending home and hospitality.

The company integrates Amazon's Just Walk Out technology, enhancing guest convenience and experience.

Placemakr's platform features a modern design, streamlining the booking process for diverse clients.

Upsides

Expansion in Texas with new properties diversifies offerings and captures different market segments.

W. Edward Walter's addition to the board brings valuable real estate and hospitality expertise.

Partnerships with universities introduce tech-forward solutions, enhancing competitive edge and innovation.

Land your dream remote job 3x faster with AI

Try Jobo Free